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24-Hour Lifeline

We’re a national provider of a life-saving 24-Hour Lifeline service. Our alarms are specifically designed to help older people and disabled people, as well as those who live alone. Our Lifeline service can provide reassurance and peace of mind for the whole family.


Living alone can be a scary prospect, especially for older and disabled people. The thought of having a fall can cause worry – not only for you but also for your loved ones. What would happen if you fell in your home or garden? Our 24-Hour Lifeline service can put your mind at ease. It’s designed for:

  • People living with long-term medical conditions.
  • Anybody living alone.
  • Older people.
  • Disabled people.
  • Anyone looking for added security and confidence at their home.

Our 24-Hour Lifeline Alarm service is simple to set up and easy to use. It can be set up by you or a loved one within a few short minutes. Simply plug it into a power socket and the main telephone socket in your home. You can then plug your landline telephone into the back of the alarm using the adaptor provided.

We know that a speedy service is key, which is why our alarms come pre-programmed with free next-day delivery.



Our 24-Hour Lifeline service includes the latest Telecare technology, as well as year-round support from our life-saving Response Team.

  • Alarm base unit. This unit plugs into the telephone line and mains power. It contains a microphone and speaker to allow communication between you and the Response Team.
  • MyAmie Pendant Button. This can be worn around the wrist or neck. Simply press the red button for help.
  • Access to our 24-Hour Response Team. They’re available 365 days a year and will send help quickly when you need it. They're based in our own dedicated, UK-based Monitoring Centre.


It’s easy to find help when you have a 24-Hour Lifeline Alarm in your home:

  • If you fall or feel unwell, simply press the red button on your pendant or base unit.
  • The Response Team receives an alert call and will dial through to your alarm. They’ll speak to you through the base unit and assess your situation.
  • The Response Team will call your emergency contacts. These are people chosen by you during the set-up process – usually relatives, friends, and neighbours.
  • The Response Team will keep reassuring you until help arrives. If needed, they’ll also contact the emergency services.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee

Want to order your alarm or have a question? Get in touch!