We're a national provider of a life-saving 24-Hour Lifeline service. Our alarms have been designed to help older and disabled people, as well as those who live alone. Our Lifeline service can remove any fear and provides peace of mind for the whole family.

24-Hour Lifeline Provider

Living alone can be a scary prospect, especially for older and disabled people. Not knowing what may happen should you suffer from a fall can cause worry, not only for you, but for your loved ones. Our 24-Hour Lifeline service can help. It's designed for:

People living with long-term medical conditions.

Anybody living alone.

Older and disabled people.

Anyone looking for added security and confidence at their home.

Our 24-Hour Lifeline Alarm service is simple to understand and easy to use. It can be connected by you, or a loved one, within a few short minutes. If you need help, simply push the red button on your alarm and our 24/7 Response Team will respond.

Speed is also key, which is why our alarms come pre-programmed with free next day delivery.

24-Hour Lifeline Alarm Service - Alarm User with Pendant

24-Hour Lifeline Provider

People living with long-term medical conditions.

Anybody living alone.

Older and disabled people.

Anyone looking for added security and confidence at their home.

Speed is also key, which is why our alarms come pre-programmed with free next day delivery.

What's Included in the 24-Hour Lifeline Service?

Our 24-Hour Lifeline service includes all of the latest in Telecare technology, as well as a life-saving Response Team;

Alarm base unit. This unit plugs into the telephone line and mains power. Allows communication between you and the Response Team.

MyAmie Pendant Button. This can be worn around the wrist or neck. Simply press the red button for help.

Access to our 24-Hour Response Team. They're available 365 days a year and will call for help when you need it.

Order an Alarm

What's Included in the 24-Hour Lifeline Service?

Our 24-Hour Lifeline service includes all of the latest in Telecare technology, as well as a life-saving Response Team;

Alarm base unit. This unit plugs into the telephone line and mains power. Allows communication between you and the Response Team.

MyAmie Pendant Button. This can be worn around the wrist or neck. Simply press the red button for help.

Access to our 24-Hour Response Team. They're available 365 days a year and will call for help when you need it.

Order an Alarm

Joining our 24-Hour Lifeline Service is Easy!

Step 1

Order your Lifeline Alarm online or over the phone and have it set up the next day - enquire about same day set-up!

Step 2

Connect the alarm to a telephone socket and a power socket, before pressing the red button on your MyAmie Pendant to test.

Step 3

The Monitoring Centre will answer your Lifeline Alarm's test call and will make sure everything is working perfectly.

Step 4

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant and we will take care of the rest.

Step 1: Order

Order your Lifeline Alarm online or over the phone and have it set up the next day - enquire about same day set-up!

Step 2: Plug-in

Connect the alarm to a telephone socket and a power socket, before pressing the red button on your MyAmie Pendant to test.

Step 3: Test

The Monitoring Centre will answer your Lifeline Alarm's test call and will make sure everything is working perfectly.

Step 4: Peace of Mind

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant and we will take care of the rest.

What to do in an Emergency

It's easy to find help when you have a Lifeline Alarm in your home:

If you fall or feel unwell simply press the red button on your pendant or base unit.

The Response Team receive an alert call and will dial through to your alarm. They'll speak through the base unit and assess your situation.

Whilst reassuring you, the Response Team will call your emergency contacts. This is a set of people chosen by you during the set-up process.

Help comes to you. If needed, the emergency services will also be contacted.

24-Hour Lifeline Alarm Service - Press Your Pendant

What to do in an Emergency

It's easy to find help when you have a Lifeline Alarm in your home:

If you fall or feel unwell simply press the red button on your pendant or base unit.

The Response Team receive an alert call and will dial through to your alarm. They'll speak through the base unit and assess your situation.

Whilst reassuring you, the Response Team will call your emergency contacts. This is a set of people chosen by you during the set-up process.

Help comes to you. If needed, the emergency services will also be contacted.

VAT Exclusive Prices

*Applicable to over 90% of customers

£12.49 a month

Monthly Plan

£12.49

Supporting the UK at home during the Coronavirus Pandemic.

£9.91 a month

Annual Plan

£119

3 months free, 12 months for the price of 9.

£18.92 a month

Fall Detector

£189

Detects a fall, causing the alarm to raise a call automatically.

£20.34 a month

GPS Alarm

£279

GPS alarm that can be tracked & monitored from outside of the home.

*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.