Welcome to the first edition of Don’s Diary! In this monthly series, Don Wood will be sharing stories and giving his opinions on the various cruises and trips that he has been on over the years.
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Personal Lifeline Alarm Service for the Elderly
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About Us
Lifeline24 is an award-winning - platinum accredited - personal alarm service for the elderly available anywhere in the UK.
Lifeline alarm pendants are now waterproof and have a range of up to 100 metres offering complete peace of mind in all areas of the home or garden.
A Lifeline24 Piper Alarm can be set-up within 24 hours of a customer order.
Reviews
EXCELLENT
4.81 Average
1178 Reviews
Kay Wilson
All staff polite,courteous and very helpful. Very pleased with the service.
Posted 1 day ago
Anonymous
Enabled me to relax having looked after my aunt and then left her on her own again two weeks after her hip operation.
Posted 1 day ago
Dorothy
My neighbours, although very willing are often away, and so it is comforting to know that help will always be at hand.
Posted 3 days ago
Anonymous
Thankyou so much for your help with setting up the Lifeline 24 for my Mum. I now feel much more confident when I am unable to be with her to know that you are there if she needs help.This has also given her more confidence. Once again many thanks.
Posted 3 days ago
Anonymous
My daughter's feel so much happier that if I need help it's at the end of the phone.Plus they will be contacted immediately.
Posted 6 days ago
Sean
Very helpful and friendly staff who were reassuring and professional
Posted 1 week ago
Eva Jones
I found communications with them answered promptly
Posted 1 week ago
Anonymous
Thank you very much for the really helpful over the phone advice and information I was given prior to making the purchase on behalf of my parents. All representatives I spoke to handled my queries and order extremely well. To speed up the registration process, I completed the information form online rather than return the forms included with the alarm. When using your website online service for this, it would have been really useful to have been able to print off the completed form for my records. Not only would it have been reassuring to be able to go back through all the pages to check I had made no typo errors before submitting but also to keep as a hard copy for when I need to make any amendments to the information in the future. I was able to obtain a copy by speaking with a Lifeline representative who organised for me to be emailed a copy. The alarm is now all set up and live which was extremely easy to do and was answered very quickly when doing the range tests. I am sure we all now have peace of mind that my parents have this system in place.
Posted 1 week ago
Avril
Matt explained everything regarding Lifeline.Answered all questions I raised.Very polite at all times.Thank you Matt.
Posted 1 week ago
Colin
efficient, did what it says on the tin
Posted 1 week ago
Rita Charlwood
Safe in my daily routine
Posted 1 week ago
Anonymous
Alarm arrived quickly as promised. Worked perfectly when tested. Helpful staff. I now have peace of mind when mum is alone knowing help is at hand if necessary.
Posted 1 week ago
Jillian
Excellent service, easy set up and test, helpful staff
Posted 2 weeks ago
Anonymous
I was very impressed by the helpful and rapid service with clear instructions. It will allow my family piece of mind in the event of an emergency. I would recommend this product without hesitation.
Posted 2 weeks ago
Anonymous
Product arrived very quickly and was easily installed. When I pressed the red button by mistake some days later, the response was quick and understanding
Posted 2 weeks ago
Mr Otway
Extremely quick, good and efficient service, I was most impressed ,ever one friendly and reassuring.
Posted 2 weeks ago
Anonymous
Peace of mind knowing dad can have a degree of independence and I can relax knowing he is only a touch of a button away
Posted 2 weeks ago
Lynne
I phoned Lifeline to make my order which was easily and effeciently dealt with. Paper work was sent to my email address, for me to fill in contact details; which were acknowledged promptly. In less than 24 hours the personal alarm and phone box had arrived. We were able to set this up for mum without any problems and the tests were carried out with ease. She has happily adapted to wearing an alarm and we sleep a little more easily knowing if she has another fall, help is available 24 hours!
Posted 2 weeks ago
Mrs Thomson
So straight forward, clear and simple advice and easy to set up the alarm - couldn't have asked for anymore. Many many thanks I now have peace of mind in respect of my mothers' safety
Posted 3 weeks ago
Gordon Evans
Simple to set up and very good service
Posted 3 weeks ago
Anonymous
Although, being technically illiterate, it took a while to plug everything in the right places, it is so good to feel secure. Every communication I've had with you has been helpful and courteous. Thankyou
Posted 3 weeks ago
Blog Articles
Alongside our panic button we have our interesting blog. We have articles covering various topics including:
Contact Details
3 Longs Business Centre
232 Fakenham Road
Taverham
Norwich
NR8 6QW
Phone: 0800 999 0400
Email: info@lifeline24.co.uk
