Meet our Lifeline Customer Service Team in this special Case Study. Today we are speaking to Katy, who is one of the many call handlers who answer any queries you […]
Read MorePersonal Lifeline Alarm Service for the Elderly
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Excellent
★★★★ ★
08009990400Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.80 based on 3527 Reviews
Steve
★★★★★
I have found the telephone service to be excellent and delivery of the product was very prompt. Hopefully there will be no need to test the system but i have every confidence it will stand up to expectations
I have found the telephone service to be excellent and delivery of the product was very prompt. Hopefully there will be no need to test the system but i have every confidence it will stand up to expectations
8 minutes ago
Pamela
★★★★
The call centre staff are excellent - very helpful. The wrist-worn sensor works pretty well, as long as the wearer knows it won't set off the alarm if they move after a fall - they then have to press the button to activate it
The call centre staff are excellent - very helpful. The wrist-worn sensor works pretty well, as long as the wearer knows it won't set off the alarm if they move after a fall - they then have to press the button to activate it
1 hour ago
Rosemary
★★★★★
A very quick response to my request for a Lifeline 24. I felt apprehensive about setting it up when it arrived, but the instructions were clear and very helpful, so I was able to fix it and test it without any difficulty. I appreciated that there was a special offer on when I ordered it. Everyone I have spoken to has been very helpful. Thank you!
A very quick response to my request for a Lifeline 24. I felt apprehensive about setting it up when it arrived, but the instructions were clear and very helpful, so I was able to fix it and test it without any difficulty. I appreciated that there was a special offer on when I ordered it. Everyone I have spoken to has been very helpful. Thank you!
1 hour ago
Stephen
★★★★★
The alarm was delivered on schedule. The setup of the alarm was very simple, and was guided by the efficient team at Lifeline 24. Will have peace of mind going forward!
The alarm was delivered on schedule. The setup of the alarm was very simple, and was guided by the efficient team at Lifeline 24. Will have peace of mind going forward!
19 hours ago
Caroline
★★★★★
I purchased this for my father, he is now saying he doesn’t need it. So far it’s not been out of the box. However, purchasing was easy, with staff being very friendly and helpful. I just need to work on my father now.
I purchased this for my father, he is now saying he doesn’t need it. So far it’s not been out of the box. However, purchasing was easy, with staff being very friendly and helpful. I just need to work on my father now.
19 hours ago
★
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