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We're Award Winning!

Here at Lifeline24, we support the Government's Technology Enabled Care Service (TECS) programme and offer our service and the lowest possible price. We believe that we offer the most affordable personal alarm service in the UK. We're members of the TSA (Telecare Services Association) and we've won several awards during our time in the telecare industry.

At the 2016 Startup Awards, we bagged ourselves third place in the Best Lean Startup category!

Future50 is a collection of Norfolk and Suffolk’s most innovative and ambitious companies – we’re a member!

Adiona Magazine honoured us with the Best Use of Innovative Technology award. We were also their Editor’s Choice!

The Carbon Charter is an award recognising carbon reduction measures in small and medium businesses – we have achieved the Bronze award!

The FSB Celebrating Small Business Awards showcase the best small businesses in the UK. We’ve won their Family Business of the Year award 2018!


The TSA (Telecare Services Association) is the industry body for technology enabled care in the UK and Lifeline24 is a member! To find out more about our TSA membership, visit our TSA Accreditation page.

As a member of the TSA, there are certain rules we must follow to ensure we are giving the best service possible including:

  • Acting with integrity.
  • Maintaining a healthy, safe and secure workplace.
  • Delivering legally compliant products and services.
  • Handling complaints courteously.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!