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Careline Alarm

The careline alarm systems feature the latest telecare equipment available on the market today. The standard system consists of the careline alarm and careline pendant.

The careline alarm and careline pendant are designed to last for over 10 years without ever needing a battery replacement. They are energy-efficient, reliable and come with no moving parts to reduce potential breakdowns. Rest assured though, in the event that your device fails any of our automated functionality tests, we will replace it with a brand new alarm free of charge.

The standard careline alarm is a plug & play device; simply plug the alarm into your master telephone socket and a power socket and it will be ready to test and then use. Thanks to our free next-day delivery, the careline alarm can be in use within 24 hours of purchase.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring


The careline alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers. Installation of the careline alarm is also quick and easy, taking only a few minutes from receiving the package. After setting up your alarm, you will complete a short test call with our 24/7 UK-based Response Team to confirm that the careline alarm is set up correctly.

When the alarm arrives you will receive a detailed, easy-to-understand, step-by-step installation guide within the package. If you do however come across issues with your alarm set up, our 24/7 customer service team are always on hand to help you out and answer any queries.

If you want to find out more information about our careline pendant alarms, please take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.

The Careline Pendant

The careline pendant is designed to be as comfortable and lightweight as possible. Alarm users can choose to either wear the careline pendant around their wrist or neck, with both wearing style options provided inside the box.

The pendant is small, discreet and stylish by design, meaning that you don’t have to worry about removing the device if you are heading out - most people won’t even notice it at all!

No Charging

The careline pendant has an impressive seven-year battery life. Once the battery is running low, we automatically receive a warning and will send a free replacement.


The careline pendant is waterproof so you can keep it on whilst in the bath or shower. However, we do not advise submerging the device in water for longer than 30 minutes.

100 Metre Range

The careline pendant has a range of up to 100 metres. This means that your pendant will still connect to the careline alarm's base unit when you are outside in the garden.

869MHz Frequency

The careline pendant runs on the 869MHz European Social Alarm Frequency, which means that it doesn't interfere with other medical equipment in your home.

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!