Top

Main navigation

Reader Interactions

Comments

  1. I am a named person on someone’s lifeline to be contacted if needed. The person is high risk, so I’m not allowed to enter her house. How does lifeline deal with this situation.?

    • Morning,

      If our Alarm Response Centre were to call you they may ask if you are able to attend in order to assist the alarm user. However, if you are unable to, you can inform our operators of this during the call. In this scenario, they would then call any other emergency contacts listed or call the emergency services to attend. They would never leave an alarm user without assistance if the alarm has been activated for an emergency.

      Best wishes,
      Lifeline24

  2. Hi my elderly neighbour would like to get the alarm. What would she need to do to get it and how as she cannot leave her house.

    • Hello Rina,

      If you or your neighbour give us a call on 08009990400, a member of our team at Lifeline24 will be able to advise you and get an alarm plan in place for your neighbour.

      Thanks,
      Lifeline24

Leave a Reply

Your email address will not be published. Required fields are marked *

Excellent
08009990400
Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.79 based on 4617
Reviews

Living alone with ill health my family was desperate for me to have some way of getting help in a emergency. I am very pleased I have chosen You’re alarm 24

Living alone with ill health my family was desperate for me to have some way of getting help in a emergency. I am very pleased I have chosen You’re alarm 24

Device arrived promptly. Set up very simple guided by very helpful staff whilst testing. Very happy indeed. Thankyou.

Device arrived promptly. Set up very simple guided by very helpful staff whilst testing. Very happy indeed. Thankyou.

I purchased this for my mum-in law and am very happy with how quick it was delivered and how easy it was to install. The family now have a little peace of mind in this current situation with Covid 19 and beyond. So far very satisfied. Thank You. 😊

I purchased this for my mum-in law and am very happy with how quick it was delivered and how easy it was to install. The family now have a little peace of mind in this current situation with Covid 19 and beyond. So far very satisfied. Thank You. 😊

Very reassuring to now have this fall detector after my mother had a nasty black out period. Everyone at Lifeline has been very helpful on the phone, from my initial query, through to set up and a couple of false alarms. My only comment is that putting your hand over the face of the wrist alarm doesn’t seem to be cancelling the call and my mother is now a bit anxious about making unnecessary false alarm calls.

Very reassuring to now have this fall detector after my mother had a nasty black out period. Everyone at Lifeline has been very helpful on the phone, from my initial query, through to set up and a couple of false alarms. My only comment is that putting your hand over the face of the wrist alarm doesn’t seem to be cancelling the call and my mother is now a bit anxious about making unnecessary false alarm calls.

Bought this for my Auntie, absolutely delighted with the service. Given me such peace of mind, and set up in 5 mins Brilliant Thank you

Bought this for my Auntie, absolutely delighted with the service. Given me such peace of mind, and set up in 5 mins Brilliant Thank you

Read All Reviews