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  1. I am a named person on someone’s lifeline to be contacted if needed. The person is high risk, so I’m not allowed to enter her house. How does lifeline deal with this situation.?

    • Morning,

      If our Alarm Response Centre were to call you they may ask if you are able to attend in order to assist the alarm user. However, if you are unable to, you can inform our operators of this during the call. In this scenario, they would then call any other emergency contacts listed or call the emergency services to attend. They would never leave an alarm user without assistance if the alarm has been activated for an emergency.

      Best wishes,
      Lifeline24

  2. Hi my elderly neighbour would like to get the alarm. What would she need to do to get it and how as she cannot leave her house.

    • Hello Rina,

      If you or your neighbour give us a call on 08009990400, a member of our team at Lifeline24 will be able to advise you and get an alarm plan in place for your neighbour.

      Thanks,
      Lifeline24

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Excellent
08009990400
Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.78 based on 5056
Reviews

Thank you for all you’re help. It will give peace of mind now that I live alone.

Thank you for all you’re help. It will give peace of mind now that I live alone.

Very easy experience.. Lifeline24 arrived promptly... easy to set up .. simple instructions.. lovely call handlers on phone .. Thankyou

Very easy experience.. Lifeline24 arrived promptly... easy to set up .. simple instructions.. lovely call handlers on phone .. Thankyou

Excellent service from admin team. Equipment easy to set up. Only let down by next day delivery promise which did not happen meaning we sat in for 2 days before it arrived. Royal mail were delivery company.

Excellent service from admin team. Equipment easy to set up. Only let down by next day delivery promise which did not happen meaning we sat in for 2 days before it arrived. Royal mail were delivery company.

Very good

Very good

My experience of dealing with Lifeline was pleasant and efficient all completed without any fuss . I now feel so much more confident knowing I have the means to get help should I need it . Thankyou .Jennifer Allen

My experience of dealing with Lifeline was pleasant and efficient all completed without any fuss . I now feel so much more confident knowing I have the means to get help should I need it . Thankyou .Jennifer Allen

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