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  1. I am a named person on someone’s lifeline to be contacted if needed. The person is high risk, so I’m not allowed to enter her house. How does lifeline deal with this situation.?

    • Morning,

      If our Alarm Response Centre were to call you they may ask if you are able to attend in order to assist the alarm user. However, if you are unable to, you can inform our operators of this during the call. In this scenario, they would then call any other emergency contacts listed or call the emergency services to attend. They would never leave an alarm user without assistance if the alarm has been activated for an emergency.

      Best wishes,
      Lifeline24

  2. Hi my elderly neighbour would like to get the alarm. What would she need to do to get it and how as she cannot leave her house.

    • Hello Rina,

      If you or your neighbour give us a call on 08009990400, a member of our team at Lifeline24 will be able to advise you and get an alarm plan in place for your neighbour.

      Thanks,
      Lifeline24

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08009990400
Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.78 based on 4898
Reviews

Now is the time

Now is the time

Excellent service and next day delivery as promised even though I only ordered it at 6pm on a Friday! Would definitely recommend

Excellent service and next day delivery as promised even though I only ordered it at 6pm on a Friday! Would definitely recommend

Very friendly brilliant service while installing felt like nothing was too much trouble.

Very friendly brilliant service while installing felt like nothing was too much trouble.

Very quick and easy to set up, feel so much safer living on my own knowing that I have you if I need you 24/7. I have gained so much more confidence and can now go down the garden and not worry that I could fail as the distance it reaches is really good. Very pleased

Very quick and easy to set up, feel so much safer living on my own knowing that I have you if I need you 24/7. I have gained so much more confidence and can now go down the garden and not worry that I could fail as the distance it reaches is really good. Very pleased

Very good for peace of mind but not used it yet for any emergencies.

Very good for peace of mind but not used it yet for any emergencies.

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