Dedicated Account Managers
As well as providing a high quality service and support, you will also be assigned a dedicated account manager who will oversee everything from the moment you contact us to ensuring we can meet all your requirements as well as making sure our system is operational as soon as you need it.
How It Works
Following the set up you will receive regular contact and updates from your account manager regarding your service and they will be available as and when you need to speak to us whether it is simply to update a user or to add a new account. You will be provided with a direct contact number and email address so that you can always reach them directly.
We also have a 24-hour customer support team so whatever hour day or night you will be able to speak to a member of the team.
Having a dedicated account manager also helps us to learn more about you and your clients so we can be proactive with new solutions to meet your needs. As we build upon our relationship, we add a personal touch and will give you confidence in knowing that we are here to provide not only the best in service but also after service. Therefore, our priority is ensuring that we always give you a person-centred approach with trust and integrity at the heart of all we do at Lifeline24.
Why Choose Us?
- Already supporting over 30,000 people in the UK
- Answering over 45,000 calls per month
- A TSA Platinum accredited service
- 98.87% of calls answered within 60 seconds
- Reassurance Calls tailored for each client
For more information speak to our friendly Customer Service Team on 0800 999 0400or email us at email@example.com
What We Can Offer You
- One on one support, no bouncing around a call centre
- Direct contact number & email
- 24-hour customer support
- Tailored service
- Update information quickly & easily
- Trust, care & integrity