Order Now

Contact Us

Free Next-Working-Day Delivery

Place an order for a personal alarm before 6:30pm on weekdays, before 12.30pm on Saturday or before 10.30am on Sunday and you'll receive your alarm the next working day - free of charge.

Our free delivery option is fulfilled by Royal Mail, using their 24-hour tracked delivery service, so expect your package to come at the usual time your post arrives!

This means that you will be able to set up and test your alarm within just 24 hours of ordering.

Other Delivery Options

In addition to our free next-working-day delivery option, we also provide a few alternatives. If you're going to be out during the day, you can request that your alarm is delivered before 10:30am the next working day. Alternatively, you can request that your alarm arrives before 12 noon on the next working day.

Our final delivery option is for guaranteed Saturday delivery This may be convenient if you're working all through the weekdays. You can see the pricing for our delivery options below.

Next Working Day


Next Working Day Before 10:30am


Next Working Day Before 12 Noon


Saturday Delivery


"Great service. Prompt delivery, easy setup. Helpful, friendly staff. All email correspondence answered quickly. Very pleased with everything so far."


"Fast delivery of the alarm unit and very easy, friendly setup and testing process. Mum was very reassured by talking to your call centre."


Lifeline24 is rated Excellent
4.73 Average rating
6490 Reviews
  • DAVID B.

    Verified Customer

    I was sent the wrong alarm [ wrist watch instead of pendant] . A quick phone call on Saturday and the matter was quickly resolved and my correct alarm arrived on Monday morning . very speedy service

    United Kingdom, 15 hours ago
  • Sylvia P.

    Verified Customer

    Very pleased with Lifeline. Feel much safer and there is an excellent response to calls. Thankyou.

    Whitby, United Kingdom, 1 day ago
  • Jane W.

    Verified Customer

    Excellent Fast efficient delivery and set up. Very reassuring ow my father has this device

    Alnwick, United Kingdom, 3 days ago
  • Zena C.

    Verified Customer

    It is very helpful to know that I can get help when I need it.

    Peterborough, United Kingdom, 3 days ago
  • Kathleen W.

    Verified Customer

    Charging was easy and the Response was clear and helpful.Having a choice in how to wear the pendant suits individual choice. Being able to contact the Response team without using a base unit is a great convenience. I have always found Customer Services most helpful.

    United Kingdom, 3 days ago
  • Trevor P.

    Verified Customer

    Make my walking much easier…… Thank you Trevor

    "", 3 days ago
  • Mrs P S.

    Verified Customer

    Very easily installed and up and working within minutes. Tested the system with the staff who were efficient and courteous. So happy with Lifeline and gives peace of mind for myself and my family.

    Southport, United Kingdom, 4 days ago
  • Anonymous

    Verified Customer

    More complicated to set up than led to believe. Cut off on one of my phone calls a bit disconcerting.

    Ilford, United Kingdom, 4 days ago
  • Brett L.

    Great service; quick delivery: better than expected!

    5 days ago
  • Anonymous

    Verified Customer

    Early days as yet but friendly, helpful sales staff and prompt delivery. Fairly easy to set up but needed assistance as mum has Virgin phone & internet. Would be good if that was covered in the set up manual but customer service chap was very good at explaining. All tested and mum has the fall detector on her wrist so, so far so good! Much needed peace of mind that she will get prompt support if she falls again.

    Paignton, United Kingdom, 5 days ago
  • Michael H.

    Verified Customer

    Lifeline 24 gives excellent reliable service at all times I live on my own and the system is very reassuring

    Beaminster, United Kingdom, 6 days ago
  • Janet P.

    Verified Customer

    Having had mine for several years it started to not work properly and it was replaced without question, arriving the next day. Very happy with service.

    Hebburn, United Kingdom, 6 days ago
  • Paul C.

    Verified Customer

    Fantastic service, very fast delivery and easy to set up. Highly recommended

    Ellesmere Port, United Kingdom, 6 days ago
  • Jenifer H.

    Verified Customer

    Quick and efficient service.

    "", 1 week ago
  • Gabriella J.

    Verified Customer

    So far so good. I purchased this for my mother whose 81 and with a lot of health issues and is prone to fainting which could be bad for her. I have recently started working and although here with her at Evenings and weekends when I am at work I won't be. The alarm was very easy to install and simple to follow and the staff were very polite with my mother and prompt. They tested the system in the garden as she loves her gardening and it pick up mum as well. So far so good.

    "", 1 week ago
  • Carmel G.

    Verified Customer

    Easy and quick set up and helpful staff giving me peace of mind in difficult times Thank you

    Barry, United Kingdom, 1 week ago
  • Thomas S.

    Verified Customer

    Equipment up & running within 24 hrs

    Chelsea, United Kingdom, 1 week ago
  • Geoffrey W.

    Verified Customer

    Staff very friendly and helpful and do a very fantastic job

    1 week ago
  • Sylvia D.

    Verified Customer

    I have only had my Lifeline a few days. I was in the garage and the phone went, I walked, slowly, from the garage to the main room where a phone is sited and as I went to pick up the phone a lady said, ''hallo, are you alright ? '' Or something like that, I cannot remember. But it was not the grandaughter I spoke to but one of your ladies. How brilliant was that. I am afraid I did not realise at the time, and may have appeared somewhat rude, but I had the granddaughter speaking to me as well. I did phone you later to say how good that felt. Many thanks, and I do not regret joining your good offices.

    Gillingham, United Kingdom, 1 week ago
  • David J.

    Verified Customer

    I was very impressed with the service I received and the advice given regarding getting set was amazing. I was in a difficult situation requesting the alarms and your team helped dramatically. I would like to say a huge thank you in a time of need and would highly recommend your support and service.

    United Kingdom, 1 week ago

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Want to order your alarm or have a question? Get in touch!