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  1. Hi Lifeline24, this has been very informative. Especially as my mother has a lifeline alarm. Thanks a lot

    • Hello Debra,

      Thank you for your kind comment. I’m very glad we were able to help.
      If you have any further questions about the switchover or your mother’s alarm equipment, please don’t hesitate to get in touch.

      Best wishes,
      Lifeline24.

    • Hello Tex,

      Thanks for your comment. It should be possible for you to keep your current telephone number when you make the switch. If you want to be certain, we’d suggest getting in touch with your telephone provider to make sure.

      Best wishes,
      Lifeline24

  2. It does beg the question about the situation in a power cut, the current unit has a battery backup and the PSTN will still work. what will power the IP Router and TA in the event of a power cut – I understand the OpenReach quest for digital, but the current system supplies Exchange Line Voltage so that a plugged in phone or Lifeline unit will still work if the power is down.

    • Hello Paul,

      Thank you for your comment.

      That is correct. The alarm will require the broadband to be active in order to work, so this does mean that if the broadband box is turned off the alarm will be also.

      We do provide alarm’s which work independently from the phone line or broadband; for more information about our IP alarm please visit:https://www.lifeline24.co.uk/buy-now/gsm/

      Should you have any further queries, please get in touch.

      Kind Regards,

      Lifeline24

  3. I had no idea this was going to happen – very informative. Does this mean you have to stay with the same broadband provider? I regularly switch to keep costs down.

    • Hello,

      Thank you for your comment.

      You can still switch at will, BT rents all of their lines to other providers and so most will be providing digital lines too.

      We do ask that if there is ever a change to your phone or broadband provider that you do test your alarm system to confirm the move has not affected the alarm.

      Please let us know if you require any further information.

      Kind Regards,

      Lifeline24

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Reviews

Easy and quick to order. Arrived next day as expected allowing my daughter to set up and test before returning home. Giving her and me peace of mind that I was safe if anything untoward should happen

Easy and quick to order. Arrived next day as expected allowing my daughter to set up and test before returning home. Giving her and me peace of mind that I was safe if anything untoward should happen

Alarm has only been set up today.Lady very helpful according to my son in law who fixed it up.Worked well when tested with radio.Have only put one number so farWill ring on Monday with others. Thankyou.

Alarm has only been set up today.Lady very helpful according to my son in law who fixed it up.Worked well when tested with radio.Have only put one number so farWill ring on Monday with others. Thankyou.

So far so good, we have only had it some 40 hours but the tests were very reassuring , and my mother has some confidence back after she fell and was on the floor for some 8 hours , which prompted me to order lifeline 24 , hopefully it will continue to as good if needed in a real life emergency

So far so good, we have only had it some 40 hours but the tests were very reassuring , and my mother has some confidence back after she fell and was on the floor for some 8 hours , which prompted me to order lifeline 24 , hopefully it will continue to as good if needed in a real life emergency

Only thought is not everyone wants do to direct debit and my mum at 85 not hardly being computer savvy baffles them. With the age group that you are likely to be dealing with. Just give alternative of one off card payment and a letter to address about 1 month before annual subscription due.

Only thought is not everyone wants do to direct debit and my mum at 85 not hardly being computer savvy baffles them. With the age group that you are likely to be dealing with. Just give alternative of one off card payment and a letter to address about 1 month before annual subscription due.

Professional clear and concise information and fast action,

Professional clear and concise information and fast action,

Read All Reviews