Order Now

Contact Us

Live-in Care Support

What is Live-in Care?

Live-in Care Support is a service that provides an elderly or disabled person with a dedicated carer in the comfort of their own home. Their carer will live with them for a set number of weeks, helping them with their everyday needs.

The service has been designed to help older people, those living with long-term medical conditions, disabled people, and anybody who lives alone and simply requires some company.

Live-in Care providers work with you and your family to ensure that they find the most suitable carer.

The Selection Process

Each Live-in Care Support provider will conduct their own background checks and request references and certificates to ensure that all carers meet the high standards required for the role.

Once you apply for a Live-in Care service, you will be matched with the most appropriate carer for your needs and personality. For example, a person with dementia would be matched with a carer with previous experience of caring for someone with the condition. The service user and their family will be consulted throughout the process to ensure the best possible match.

When a suitable match has been found, you will be sent their profile and an introductory video. This gives you the opportunity to be completely certain the whole family is united behind the decision.

Service Details

Once the ideal carer has been chosen for you, your provider will arrange for a trial week. This allows you and your loved ones to become familiar with the carer you’ll be living with before you commit to the service.

If you give the go-ahead, your new carer will move into your home for a certain block of time – usually a few weeks. They’ll normally have a week off every 4-5 weeks, with another ‘respite’ carer moving in to look after you.

Your Live-in carer will be there to support you with your everyday needs. Each case is different, but most people receive support with preparing meals, getting dressed, cleaning around the home, mobility, personal hygiene, and errands such as shopping.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!