Contact Us
- Phone: 0800 999 0400
- Sales Team: 0800 030 8999
- Email: info@lifeline24.co.uk
- 11 Robberds Way
Bowthorpe, Norwich
NR5 9JF
Our emergency button is here to help elderly, disabled and frail people to continue living in the comfort of their own home – rather than having to move into care. Our life-saving service offers you and your family much-needed peace of mind.
Our emergency button for elderly people can make a real difference to the lives of the UK’s ageing population. It’s also suitable for disabled people and anyone who feels frail or vulnerable in their home.
With just one push of a button, help will be on its way, thanks to our 24/7 Response Team. They’ll call your emergency contacts and send help directly to your home. You can nominate friends and family to act as emergency contacts. We can also call the emergency services on your behalf, if required.
The standard emergency button system consists of the MyAmie Pendant and Lifeline Vi Alarm Base Unit – both of which use the latest telecare technology to keep you safe. All of our emergency buttons come with free next-day delivery. What’s more, the base unit comes pre-programmed for speedy set-up. Just plug it in and press the button to perform a test!
The MyAmie Pendant is designed to be as comfortable as possible for the wearer. It comes with two comfortable wearing attachments – a wrist strap and a neck cord – giving you the choice to wear it however you prefer. A third option is to wear the emergency button on your belt. A belt clip attachment is available upon request.
The pendant is small, stylish, and discreet, so there is no need to worry about removing it before you head out; most people won’t even notice it.
What’s more, our emergency button is waterproof, allowing you to call for help if you slip in the shower or bath. An impressive range of up to 100 metres means it will also work outside in the garden.
The emergency button for older people is a simple, affordable way to ensure that help is always on hand. We also offer an automatic fall detector and a GPS Alarm for additional peace of mind.
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you’ve joined our service, you’ll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
Want to find out more information about our Lifeline Pendant Alarms? Take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect the alarm to the power & telephone socket before pressing the red button to test.
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.
"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."
"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."
"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."
"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."
"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."
"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."