Our emergency button is here to help older, disabled and frail people to continue living in the comfort of their own home - rather than having to move into care. Our life-saving service offers you and your family some peace of mind.
An emergency button for older people can really make a difference to the lives of the nation's ageing population, those with disabilities, and the frail.
With just one push of a button, help will be on its way through our 24/7 Response Team. Help will be sent to your home, whether that's friends and family or the emergency services should they be required.
The emergency button comes in the form of the MyAmie Pendant and Lifeline Vi Alarm Base Unit - both of which have the latest Telecare technology inside them.
All of our emergency buttons come with free next-day delivery, and the base unit is also pre-programmed beforehand.
An emergency button for older people can really make a difference to the lives of the nation's ageing population, those with disabilities, and the frail.
With just one push of a button, help will be on its way through our 24/7 Response Team. Help will be sent to your home, whether that's friends and family or the emergency services should they be required.
The emergency button comes in the form of the MyAmie Pendant and Lifeline Vi Alarm Base Unit - both of which have the latest Telecare technology inside them.
All of our emergency buttons come with free next-day delivery, and the base unit is also pre-programmed beforehand.
How does the Emergency Button work?
The emergency button for older people has been designed to be easy-to-use in any situation. If you have a fall or feel unwell you simply press the red button on your pendant. This sends an alert to our 24/7 Response Team, who work 365 days a year.
Once this alert message is received the Response Team will respond over the base unit's loudspeaker. The situation is assessed and the Response Team will then call for help in the form of your emergency contacts. The emergency services will also be contacted if needed.
Your medical information can also be passed on to the paramedics, so that they are in the best possible position to help you once they arrive.
How does the Emergency Button work?
The emergency button for older people has been designed to be easy-to-use in any situation. If you have a fall or feel unwell you simply press the red button on your pendant. This sends an alert to our 24/7 Response Team, who work 365 days a year.
Once this alert message is received the Response Team will respond over the base unit's loudspeaker. The situation is assessed and the Response Team will then call for help in the form of your emergency contacts. The emergency services will also be contacted if needed.
Your medical information can also be passed on to the paramedics, so that they are in the best possible position to help you once they arrive.
The MyAmie Pendant
The MyAmie Pendant has been designed to be as comfortable as possible for the user. The pendant can be worn around your neck or around your wrist, with both attachments available inside the box. A third option is to wear the emergency button on your belt.
The small, discrete and stylish design means that you don’t have to worry about removing the device if you are heading out as most people won’t even notice it.
Our emergency button is waterproof, which means you can still call for help if you slip or fall in the bath tub/shower. A range of up to 100 metres means it will also work outside in the garden.
The MyAmie Pendant
The MyAmie Pendant has been designed to be as comfortable as possible for the user. The pendant can be worn around your neck or around your wrist, with both attachments available inside the box. A third option is to wear the emergency button on your belt.
The small, discrete and stylish design means that you don’t have to worry about removing the device if you are heading out as most people won’t even notice it.
Our emergency button is waterproof, which means you can still call for help if you slip or fall in the bath tub/shower. A range of up to 100 metres means it will also work outside in the garden.
"I purchased lifeline 24 on behalf of my elderly, vulnerable neighbour. I now know she will be safe in her home and, if necessary, can have emergency medical assistance at the press of a button."
Janet
Emergency Contacts
Customers purchasing the emergency button are asked to give details of up to six emergency contacts. We advise that you select close friends, family members or your neighbours as your contacts. The closer they live to your home the better.
This information will be kept on file and will be sent over to the Response Team so that they can communicate with these contacts when required. In the case of an emergency. The Response Team will begin to telephone your emergency contacts to let them know that you require help urgently. If there is no response from a contact, the Response Team will move on to the next person on your list.
If any any of the user’s emergency contact’s details change then please be sure to let us know so that we can update the Response Team.
Emergency Contacts
Customers purchasing the emergency button are asked to give details of up to six emergency contacts. We advise that you select close friends, family members or your neighbours as your contacts. The closer they live to your home the better.
This information will be kept on file and will be sent over to the Response Team so that they can communicate with these contacts when required. In the case of an emergency. The Response Team will begin to telephone your emergency contacts to let them know that you require help urgently. If there is no response from a contact, the Response Team will move on to the next person on your list.
If any any of the user’s emergency contact’s details change then please be sure to let us know so that we can update the Response Team.
"I purchased lifeline 24 on behalf of my elderly, vulnerable neighbour. I now know she will be safe in her home and, if necessary, can have emergency medical assistance at the press of a button."
Janet
The ordering process for the Emergency Button
Order your Lifeline Alarm online or over the phone and have it set up the next day - enquire about same day set-up!
Step 1: Order
Order your Lifeline Alarm online or over the phone and have it set up the next day - enquire about same day set-up!
Step 2: Plug-in
Step 3: Test
Step 4: Peace of Mind
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
