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Affordable, life-saving personal alarm plans for the elderly, frail, and disabled from just 32p per day.

24/7 peace of mind with monthly and annual plans starting at just £12.49

Are you VAT Exempt?

Over 90% of our customers don't pay any VAT on our alarms. If you have a health issue, you are eligible for our reduced prices.

Affordable, life-saving personal alarm plans for the elderly, frail, and disabled from just 32p per day.

24/7 peace of mind with monthly and annual plans starting at just £12.49

Order Now

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
vibby pendant
AUTO FALL DETECTION
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£19.89 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • No Phone Line Needed
  • Plug In Anywhere
  • Pearl Pendant - 300m range
  • Neck & Wrist Strap
  • 24/7 Monitoring
gps location
Works Everywhere
£24.33 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • The Go Anywhere Alarm
  • GPS Location Alert
  • Wireless Charging Unit
  • Chain & Keyring Attachment
  • 24/7 Monitoring

Who Is The Lifeline Alarm Service For?

At Risk of A Fall

The alarm is ideal for people of any age who suffer from a medical condition or disability. It’s particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure, and osteoporosis.

Medical Conditions

People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit Lifeline24 IE if you are in the Republic of Ireland.

Elderly, Frail & Disabled

The Lifeline Alarm Service has been designed specifically for elderly, frail, and disabled people in the UK. It aims to give people the reassurance and confidence they need to live safely and independently in their own homes.

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Lifeline24 is rated Excellent
4.74 Average rating
6146 Reviews
  • Anonymous

    Verified Customer

    So reassuring to have the fall alarm up and running. Set up straightforward and staff very helpful resolving issues with delivery

    Harrogate, United Kingdom, 16 hours ago
  • Stephen H.

    Verified Customer

    Excellent service and communication, system works perfectly when testing . Gives peace of mind to both user and us

    London, United Kingdom, 1 day ago
  • Tracey

    Verified Customer

    Peace of mind

    1 day ago
  • Carol W.

    Verified Customer

    Fantastic service from the start, friendly people & very happy with the service so far.

    United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    Very Helpful with information provided on which plan would suit better. Great email communication with the numbers to get in touch with the team and number that they will be calling on.

    Whitchurch, United Kingdom, 2 days ago
  • Marie w.

    Verified Customer

    happy with new alarm

    Woking, United Kingdom, 2 days ago
  • June B.

    Verified Customer

    Unfortunately delayed by Royal Mail staff shortages. No problems though.

    Bristol, United Kingdom, 2 days ago
  • Hazel F.

    Verified Customer

    Arrived very quickly set up easy

    Gillingham, United Kingdom, 2 days ago
  • Irene L.

    Verified Customer

    Good fast service.The alarm received quickly.Problem with not picking up in my area fixed with booster. Hopefully will not have to use it!

    Preston, United Kingdom, 3 days ago
  • Velma M.

    Verified Customer

    Feel safer now going out with my new sat nav one. Can now take my dog for a walk.

    United Kingdom, 3 days ago
  • Anonymous

    Verified Customer

    Service so far has been excellent. The delivery arrived on time. The set up instructions were clear and easy to do. The initial tests with the call centre were efficient and thorough.

    Stoke-on-Trent, United Kingdom, 3 days ago
  • Anonymous

    Verified Customer

    Only complaint is the sticker covering monitor is difficult to peel off and leaves layer of thin paper behind and sticky residue.

    Chingford, United Kingdom, 3 days ago
  • Anonymous

    Verified Customer

    Very easy to set up, helpful staff on phone, delivered very quickly!

    Gravesend, United Kingdom, 4 days ago
  • Anonymous

    Verified Customer

    It's early days as I have only just got my pendant last week but I find it very comfortable to wear and it is a reassurance for me and for my son who lives in Sheffield as he although still worrying about me can worry a little less so now.

    Wood Green, United Kingdom, 4 days ago
  • Anonymous

    Verified Customer

    Hav&nt had to use the alarm yet ,but feel quite safe with it.

    Mitcham, United Kingdom, 4 days ago
  • Maureen W.

    Verified Customer

    Very good service ,easy to set up

    Bury St Edmunds, United Kingdom, 4 days ago
  • Christopher S.

    Verified Customer

    service set up very helpful as internet wiring was not a standard location luckily I had some knowledge and extra filters and was able to resolve the issue. Could have been a problem if this had not been the case. You should consider a site visit for people who have difficulty

    London, United Kingdom, 5 days ago
  • Anonymous

    Verified Customer

    Easy to instore and my mum seem more at easy knowing help just available at a press of a button

    United Kingdom, 5 days ago
  • Anonymous

    Verified Customer

    We have found the level of service at Lifeline 24 extremely high. Every query we have had has been answered swiftly & professionally. We highly recommend Lifeline 24.

    Ilkeston, United Kingdom, 5 days ago
  • Richard M.

    Verified Customer

    Fast delivery, friendly staff, and piece of mind for all the family.

    Worcester, United Kingdom, 5 days ago

Joining the Lifeline personal alarm service is quick and simple!

1

Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.

2

Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.

3

Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.

4

You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

How does the Lifeline Alarm service work?

With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist, or around your neck like a necklace.

Step 1 - Wear Your Pendant

Wear your stylish pendant around your wrist, neck or on your keychain.

Step 2 - Call Help When Needed

If you feel unwell or suffer a fall, simply press the button on your pendant to raise the alarm.

Step 3 - Response Team Assessment

Our UK-based Response Team will respond immediately to assess your situation, before taking the appropriate action.

Step 4 - Action Taken

If needed, the Response Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Response Team if they are required.

Using Your Pendant

Your pendant can be worn at all times, including in the bath or shower, as it is waterproof. Your pendant will also work outside in the garden, as it has a range of up to 100 metres.

Instant Response In The Click Of A Button

When you press the red button on your MyAmie Pendant, our Response Team will speak to you and arrange the assistance you need. They’ll call your emergency contacts and, if needed, the emergency services to come and help you.

If paramedics are called, we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.

Compare Our Plans

TSA-Accredited 24/7 Response Team

Once you join the Lifeline Personal Alarm service, you will have access to our expert Response Team, who provide a platinum level of service. Our UK-based team will monitor your alarm 24/7 to ensure that you always have help available at the touch of a button.

Our Response Team has been accredited by the Telecare Services Association. Day or night, they’ll be on hand to support you.

Find Out More

Recommended By Healthcare Professionals

The Lifeline Alarm service comes highly recommended by carers, occupational therapists, nurses, and doctors throughout the UK. We welcome referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones.

If you wish to refer somebody for a personal alarm, please complete our referrals form and we’ll be in touch.

Order Now

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
vibby pendant
AUTO FALL DETECTION
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
Most Popular
New Technology
£19.89 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
gps location
Works Everywhere
£24.33 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee

Want to order your alarm or have a question? Get in touch!