How Does a Lifeline Alarm Work?
Most of our alarm users are new to the Telecare industry and the first question they ask is 'How Does a Lifeline Alarm Work?' In short, the Lifeline alarm is perfect for anyone looking for peace of mind and independence at home. This simple yet effective system comes in two parts: the Lifeline Vi Alarm Unit and the MyAmie Pendant. Keep reading to find out more!
How Does a Lifeline Alarm Work? - Lifeline Vi Alarm Unit
The first part of the answer to 'How Does a Lifeline Alarm Work?' lies with the Lifeline Vi Alarm Unit as it is the core of our system.
Manufactured by industry leaders Tunstall, the base unit contains cutting-edge alarm technology in a sleek, discreet casing. It uses your landline telephone connection to call through to our Response Team in emergencies. The built-in loudspeaker allows our team to communicate with you when you need help – it’s loud enough that you can hear it even if you’re in another room. It also features a built-in microphone, so you can talk to the Response Team about what has happened. In addition, the alarm unit’s 40-hour backup battery means that not even a power cut can disrupt your Lifeline service.
How Does a Lifeline Alarm Work? - MyAmie Pendant
The second part of the answer to 'How Does a Lifeline Alarm Work?' is the MyAmie Pendant. It is a small but powerful piece of alarm technology from industry leading manufacturer Tunstall.
In an emergency, all you need to do is press the red button on your MyAmie Pendant. This will activate an alarm call, which will go straight through to our Emergency Response Team. The team will communicate with you through the Lifeline Vi Alarm Unit and arrange to send help to you immediately. They will do this by calling your emergency contacts (relatives, friends, and/or neighbours who you nominate) and, if necessary, the emergency services.
How Does a Lifeline Alarm Work? - MyAmie Pendant
The second part of the answer to 'How Does a Lifeline Alarm Work?' is the MyAmie Pendant. It is a small but powerful piece of alarm technology from industry leading manufacturer Tunstall.
In an emergency, all you need to do is press the red button on your MyAmie Pendant. This will activate an alarm call, which will go straight through to our Emergency Response Team. The team will communicate with you through the Lifeline Vi Alarm Unit and arrange to send help to you immediately. They will do this by calling your emergency contacts (relatives, friends, and/or neighbours who you nominate) and, if necessary, the emergency services.
How Does a Lifeline Alarm Work? - Wear it Your Way
The MyAmie Pendant has a battery life of seven years, so no charging is required. It is completely waterproof and has a range of 100 metres, allowing you to enjoy total peace of mind throughout your home and garden, even when bathing, showering, or washing the dishes.
You’ll receive two attachments for your MyAmie Pendant, so you can choose how you’d like to wear it. You can choose between the comfortable neck cord or adjustable wrist strap. Whichever option you choose, the MyAmie Pendant is stylish and discreet, and can be tucked under a shirt or up your sleeve if you so wish. It is designed to be as comfortable as possible – in fact, lots of alarm users tell us they don’t take their pendants off to go to the shops or meet with friends!
Order your Lifeline Alarm in just a few simple steps.
Order your Lifeline Alarm online or over the phone and get free next day delivery - enquire about same day delivery!

Step 1: Order
Order your Lifeline Alarm online or over the phone and get free next day delivery - enquire about same day delivery!
Don't forget your Key Safe!
A key safe is a secure metal box that can be installed on the exterior wall of your home. They have been created so that you can keep your keys locked away behind a security code, rather than leaving them under a mat or plant pot.The only way a person can gain access to your keys is by using the programmed code.
Key safes also work perfectly with our personal alarms. In the case of an emergency we will be able to pass on your programmed code to the paramedics and police before they arrive. This way they will be able to gain access to your home without having to force entry. The key safe could make all the difference in getting to you and providing help.
Buy Now – Choose Your Plan
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.