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How does the Lifeline Alarm work?

A standard Lifeline Alarm is made up of two parts: an alarm base unit and a pendant button. These two components work together to provide a life-saving service. Here's how it works:

The Base Unit

The alarm base unit is a sleek, grey box that resembles an internet modem. The top of the unit features three buttons, which are most commonly used for testing the alarm.

  • The standard alarm unit connects to your telephone socket, so it can make and receive phone calls.
  • The alarm and pendant button can communicate with each other wirelessly.
  • The base unit contains a built-in microphone and speaker. This allows for easy communication between the user and the Response Team.

Have more questions? Take a look at our Lifeline Alarm FAQs.

The MyAmie Pendant

The standard Lifeline Alarm comes with a red MyAmie pendant button. This pendant is small and discreet, comfortable enough to wear all day long. Users can choose to wear it on a wrist strap or neck cord; both attachments are provided.

  • Water-resistant: The pendant can be used in the shower or bath – where falls are likely to occur.
  • No Charging: the battery will last around seven years. When it gets low, we’ll receive an automatic alert and send you a brand new replacement free of charge.
  • Impressive 100m Range: Use the pendant throughout your house and garden for total peace of mind.

Need more information? Read our in-depth guide to the Personal Alarm service.

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
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£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Want to order your alarm or have a question? Get in touch!