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How does the Lifeline Alarm work?

A standard Lifeline Alarm is made up of two parts: an alarm base unit and a pendant button. These two components work together to provide a life-saving service. Here's how it works:

The Base Unit

The alarm base unit is a sleek, grey box that resembles an internet modem. The top of the unit features three buttons, which are most commonly used for testing the alarm.

  • The standard alarm unit connects to your telephone socket, so it can make and receive phone calls.
  • The alarm and pendant button can communicate with each other wirelessly.
  • The base unit contains a built-in microphone and speaker. This allows for easy communication between the user and the Response Team.

Have more questions? Take a look at our Lifeline Alarm FAQs.

The MyAmie Pendant

The standard Lifeline Alarm comes with a red MyAmie pendant button. This pendant is small and discreet, comfortable enough to wear all day long. Users can choose to wear it on a wrist strap or neck cord; both attachments are provided.

  • Water-resistant: The pendant can be used in the shower or bath – where falls are likely to occur.
  • No Charging: the battery will last around seven years. When it gets low, we’ll receive an automatic alert and send you a brand new replacement free of charge.
  • Impressive 100m Range: Use the pendant throughout your house and garden for total peace of mind.

Need more information? Read our in-depth guide to the Personal Alarm service.

Joining the Lifeline personal alarm service is quick and simple!

1

Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.

2

Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.

3

Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.

4

You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
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£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Want to order your alarm or have a question? Get in touch!