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With a Lifeline necklace around your neck, help is just a push of a button away – day or night.

The Lifeline necklace connects you to our 24-hour, TSA-Accredited Response Team. When you press your Lifeline necklace, a member of our team will respond immediately, offering reassurance and arranging help. Our Lifeline Alarm necklace is also known as the MyAmie Pendant and comes alongside the Lifeline Vi Alarm Unit.

Key Features

7 Year Battery Life

The Lifeline Necklace has an impressive seven-year battery life. Once the battery is running low, we automatically receive a warning and will send a free replacement.


The alarm necklace is waterproof so you can keep it on whilst in the bath or show. We do not advise submerging the device in water for longer than 30 minutes.

100 Metre Range

The pendant has a range of up to 100 metres. This means that your pendant will still connect to the Lifeline Alarm’s base unit when you are outside in the garden.

869MHz Frequency

The pendant runs on the 869MHz European Social Alarm Frequency, which means that it doesn’t interfere with other medical equipment in your home.


During the ordering process for the Lifeline Necklace, our customers are asked to select up to six emergency contacts. Customers commonly choose family members, friends, and neighbours to be their emergency contacts.

This information will be kept on file and will be sent over to the Response Team so that they can communicate with these contacts when required. If there is no response from a contact in an emergency the Response Team will move on to the next person on your list.

If any of the user’s emergency contact details change, please be sure to let us know so that we can update the Response Team.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!