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Lifeline24 Alarm Service - Abbeyfield Norwich

• Written by Roshan

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At Lifeline24, as well as providing our service to individuals across the UK, we also supply our alarms and equipment to various organisations and charities to help them look after the vulnerable people in their care.

In this series, we look at some of the organisations that use the Lifeline24 alarm service and hear from them about how the alarms and equipment have helped them to provide the best possible care. Today we look at Abbeyfield Norwich.

Who are Abbeyfield?

Established in 1956 as a charity, the Abbeyfield Society provides housing for older people and has various branches, both across the UK and internationally. Their main aims are to provide high quality accommodation to allow older people to live in a stimulating environment whilst maintaining their independence.

Abbeyfield works hand in hand with the communities that they are based in, with local participants providing everything from trips to the seaside to fun festivities throughout Christmas.

How has the Lifeline24 alarm service helped?

Lifeline24 have had the privilege of being able to provide the alarm service for our local branch, Abbeyfield Norwich who are situated in a quiet and picturesque area of Norwich City. This is what Victoria, who is the Home Manager at the branch, had to say about Lifeline24:

I introduced Lifeline24 to my residents back in 2017 when I was looking for a type of ‘security’ for them when staff were off duty as residents are responsible and care for themselves. I found lifeline online and it was so easy to set up once I placed my order with them, my residents all say it gives them great comfort knowing that help is available should they need it 24/7 day or night at just a touch of a button and would not be without it now.

When I have needed to change details of a resident or contact numbers staff at Lifeline are always so easy to contact, they are efficient and friendly and I have complete trust in their service. I would recommend them to any other organisations or individuals living in their own home above any other provider.

To date, we have supplied Abbeyfield Norwich with a number of monitored alarms as part of their sheltered housing scheme and we also support various other branches of Abbeyfield across the country.

Provide the Lifeline24 alarm service for your organisation...

If you are an organisation or housing scheme who is looking to provide your residents, patients or people under your care with a trusted alarm service, you can find more information about what Lifeline24 can provide here. Or if you would like to speak to a member of our team for more details, call our Customer Service Team on 0800 999 0400 today.

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