Order Now

Contact Us

Lifeline24 Media Pack

Press Releases

This is where you'll find all our press releases, from charity fundraising to launching Lifeline24 in Ireland.


See our company images, which you're welcome to use if you write an online or offline article about us.


Read some of our great reviews from our customers - you could even include some of these in your piece.


Some useful information about our service and the people who benefit from it.


Take a look at some of the latest company-wide news and events.

Mission Statement

Find out more about us, including our values as a company and our aims as a personal alarm provider.

Media Contacts

Need more information? We're happy to help with any queries or requests you may have!

If you need any more information, please don't hesitate to contact us. Do you need more photos? Perhaps you want to schedule an interview... whatever the query, we're here to help!

Press Releases

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Company News


  • The number of people aged 60 and over is expected to pass 20 million by 2030.
  • Around one in three adults over 65 who live at home will have at least one fall a year, and about half of these will have more frequent falls.
  • Falls are the largest cause of emergency hospital admissions for older people.
  • There are now 11.8 million people aged 65 or above in the UK.
  • The 90 years and over population continues to increase despite a decline in births throughout England and Wales 90 years ago.
  • Research suggests that the most preferred place to die is at home; hospital is the least preferred place.

Mission Statement

Lifeline24 is a dedicated national person alarm provider that offers a low-cost personal alarm service for anyone who is frail, elderly or disabled living in the UK.

Our UK-based emergency response call centres have been awarded accreditation by the industry body, the Telecare Services Authority. Our highly-trained team provides a platinum service to all Lifeline24 customers, which has been assured by the accreditation from the TSA.

Media Contacts

If you’re looking for further information, we’re happy to help with any queries you may have!

Do you need more photos? Perhaps you want to schedule an interview or come and film some footage… whatever the query, we’re here to help.

If you need more information please don’t hesitate to contact us!

Want to order your alarm or have a question? Get in touch!