When you join the Lifeline24 personal alarm service, there’s no need to worry about being tied down as there are no contracts involved.
That’s right, once the initial three month period is over, you can cancel at any time. All you need to do is give Lifeline24 one month’s notice that you wish to cancel your alarm. No nasty cancellation fees, no fuss.
We understand that flexibility is important – that’s why we offer a range of payment plans to suit different budgets. You can order your alarm online or over the phone and take your pick of our Monthly and Annual plans. We also offer a Lifetime plan to give you the best possible value – contact us online or by phone to find out more!
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you’ve joined our service, you’ll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
The MyAmie Pendant has been designed to be as comfortable as possible for the user. You can choose whether to wear it around your wrist or neck, with both attachments provided inside the box. It has a powerful range of up to 100 metres from the base unit.
The pendant is compact, stylish, and discreet, so you won’t have to worry about removing the device if you are heading – most people won’t even notice it.
And don’t forget: there are no contracts here! Once the three-month trial period has passed, you can cancel whenever you like by giving Lifeline24 one month’s notice.
The MyAmie Pendant has an impressive seven-year battery life. Once the battery is running low, we automatically receive a warning and will send a free replacement.
The MyAmie Pendant is waterproof so you can keep it on whilst in the bath or shower. We do not advise submerging the device in water for longer than 30 minutes.
The pendant has a range of up to 100 metres. This means that your pendant will still connect to the Lifeline Alarm’s base unit when you are outside in the garden.
The pendant runs on the 869MHz European Social Alarm Frequency, which means that it doesn’t interfere with other medical equipment in your home.
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect the alarm to the power & telephone socket before pressing the red button to test.
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.
"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."
"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."
"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."
"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."
"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."
"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."