In the UK, one in three people over the age of 65 will suffer a fall each year. As well as physical injuries, a fall can also have significant psychological effects. Unfortunately, elderly people living alone are especially vulnerable.
A panic button system consists of a base unit and a pendant. The small, stylish pendant can be worn around the wrist or neck, with a choice of comfortable wearing attachments. If the alarm user needs help, they simply press the red help button. Our 24-Hour Response Team will quickly arrange help, either by contacting the user’s emergency contacts or the emergency services. The panic alarm allows elderly or disabled people to call for help, 24 hours a day.
The panic alarm is the perfect solution if you are living alone or if you are concerned about an elderly loved one’s well-being.
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you’ve joined our service, you’ll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
The MyAmie Pendant has been designed to be as comfortable as possible for the user. The MyAmie Pendant is designed with comfort in mind. The user can choose to wear the panic alarm around their wrist or neck, with both attachments available inside the box.
The small, discreet, and stylish design means you won’t need to worry about removing the pendant if you’re heading out – most people won’t even notice it!
Our panic button has an impressive seven-year battery life. Once the battery is running low, we automatically receive a warning and will send a free replacement.
The MyAmie Pendant is waterproof, so you can keep it on whilst in the bath or shower. Please note: we advise that you do not submerge the device underwater for longer than 30 minutes.
The pendant has a range of up to 100 metres. This means that your pendant will still connect to the Careline Alarm’s base unit when you are outside in the garden.
The pendant runs on the 869MHz European Social Alarm Frequency, which means that it doesn’t interfere with other medical equipment in your home.
"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."
"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."
"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."
"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."
"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."
"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."