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Personal Assistance Alarms

When you join the Lifeline24 personal alarm service, there’s no need to worry about being tied down as there are no contracts involved.

That’s right – once the initial three month period is over, you can cancel at any time. All you need to do is give Lifeline24 one month’s notice that you wish to cancel your alarm. There are no nasty cancellation fees here.

With Lifeline24's personal assistance alarms, you can continue living safely in your own home with total peace of mind. All of our alarms come with 24-hour support from our UK-based Monitoring Centre. Help is always on hand when you need it.

How Do Personal Assistance Alarms Work?

Our standard personal assistance alarms work through your existing telephone line, connecting you to our 24-hour Response Team. In an emergency, simply press the red button on your pendant and the Response Team will answer immediately. When they receive an alert call, the Response Team will speak with you over the alarm's loudspeaker to assess the situation. Once they understand what has happened, they will arrange help immediately by calling your emergency contacts. If necessary, the Response Team will also call the emergency services.

The Response Team will pass on any relevant medical information to the paramedics, so they are in the best possible position to help you once they arrive.

The MyAmie Pendant

The MyAmie Pendant is designed to be as comfortable and discreet as possible. Users can choose to wear it around the wrist or the neck, with both wearing attachments provided.

The pendant’s compact and stylish design means that you don’t need to worry about removing the device before you head out. Most people won’t even notice it. It’s also waterproof for use in the bath and shower.

In an emergency, simply push the red button and the Response Team will respond instantly.

7 Year Battery Life

Our personal assistance alarms have an impressive seven-year battery life. Once the battery is running low, we automatically receive a warning and will send a free replacement.


The MyAmie pendant is waterproof, so you can keep it on whilst in the bath or shower. Please note: we do not advise submerging the device in water for longer than 30 minutes.

100 Metre Range

The Pendant has a range of up to 100 metres from the base unit. This means that your pendant will protect you throughout your entire home and garden.

869MHz Frequency

The Pendant runs on the 869MHz European Social Alarm Frequency, which means that it doesn’t interfere with other medical equipment in your home.

Emergency Contacts

When you order one of our personal assistance alarms, you'll be able to select up to six emergency contacts. We generally advise choosing family members, close friends, and neighbours as your contacts. The closer they live to your home the better.

Lifeline24 will keep your contacts' information securely on file so that the Response Team can communicate with them in an emergency. When you activate your alarm, the 24-Hour Response Team will call your emergency contacts to let them know that you require help urgently. If there is no answer from the first emergency contact, the Response Team will call the next person on your list and so on.

If any of your emergency contacts' details change, please be sure to let us know so that we can update the Response Team.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!