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Red Button Alarm System

Our red button alarm system has been specifically designed for elderly people, disabled people, and anyone who feels vulnerable at home. Through the Lifeline Alarm service, we aim to give people the confidence to continue living independently in their own homes.

The red button alarm system doesn’t just give our customers a confidence boost, it also helps to give their families peace of mind knowing that their loved ones have somebody to assist them in an emergency.

The Lifeline system is designed with simplicity in mind. It’s easy to install and simple to use. This guide to the red button alarm system will tell you everything you need to know about our service.

Lifeline Vi Alarm Base Unit

Your red button alarm system includes the Lifeline Vi Alarm base unit, which simply needs to be plugged into your telephone socket and a power socket. Once this is complete, you just need to plug your telephone into the back of the alarm unit using the phone adaptor provided.

The unit features three coloured buttons and a loudspeaker. If you feel unwell or have a fall in your home, you can press the red button to raise a call for help. The green button will let you cancel an alarm call, but please note that false alarms are no problem! If you press your alarm by mistake, we recommend letting it ring through to our Response Team. When they answer the call, just let them know that everything is fine. The yellow button is labelled Home/Away. You won’t ever need to press this button unless the Response Team directs you to.

During an alarm call, the Response Team will speak to you through the alarm’s built-in loudspeaker. The system is loud enough to be heard even if you are not close to the alarm unit.


Your red button alarm system comes with the stylish MyAmie Pendant, which you can wear around your wrist or neck. This little pendant is full of great features and has been designed to be as discreet as possible. Features include:

  • 100m Range – Your pendant has an impressive range of up to 100 metres, which is perfect for use outside in the garden.
  • Waterproof – Your pendant will work in the bath and shower (although we don’t advise submerging it underwater for longer than 30 minutes).
  • Safe Frequency – The device operates using the 869MHz European Social Alarm frequency, which means it will not interfere with any other medical equipment in your home.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
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£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

Want to order your alarm or have a question? Get in touch!