Did you know you can transfer your alarm to another user free of charge? Call us on 0800 999 0400 to discuss.

Sending Back the Alarm Equipment

Thank you for confirming that you would like to cancel your alarm service. You will now need to return the equipment.
Please make sure you return ALL equipment and accessories which include:

Lifeline Alarm

Pendant

Black Power Adapter

White Telephone Cable

White Telephone Adapter

Smoke Detector

Please package your alarm in a sturdy box/packaging. As soon as the equipment is returned to us, we will close the account. If you have any queries, please contact our customer service team on 0800 999 0400. They will be happy to assist you. Please note: charges may apply for missing equipment.

Thank You