The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you've joined our service, you'll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
Keysafes can improve the security of your home. Rather than hiding house keys under doormats and plant pots, you can lock them away in a secure metal box outside your home.
You can set your own unique combination and share it with the people who need access to your home, such as family members, trusted neighbours, and carers.
The Supra C500 Keysafe also works brilliantly alongside our personal alarm service. We ask any alarm users with a keysafe to share the combination with our 24/7 Response Team. In an emergency, the Response Team can then pass this code on to the emergency services. This means they can enter your home to help you as quickly as possible, even if the door is locked when they arrive.
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect the alarm to the power & telephone socket before pressing the red button to test.
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.
A keysafe is a great way of ensuring that your emergency contacts and paramedics can get into your home once you have pressed your pendant. If your emergency contacts cannot be reached by our Response Team, how will the emergency services get in if your door is locked?
Customers with a keysafe pass on their code to our Response Team, who can then share this with paramedics and any emergency contacts who don’t have their own key. The time saved here could make all the difference.
Having a keysafe improves the overall security of your home.