Case Studies

Case Study: Meet Our Lifeline Customer Service Team – Alice

Our staff are the backbone of the personal alarm service. Today, we’re talking to Alice from the Lifeline Customer Service Team. Read now.

Case Study: Meet our Lifeline Customer Service Team – Mina

Our staff are the backbone of the Lifeline alarm service. We’re talking to Mina from the Customer Service Team to give you a glimpse into Lifeline24.

Lifeline Customer Stories – Brian Davies

In the latest addition to our Customer Stories series, we’re talking to Mr Davies, a longtime Lifeline Alarm user. Find out what he thinks of the Lifeline Alarm service.

Case Study: Meet Our Lifeline Response Team – Nicky

We’re back with another Meet The Lifeline Response Team Case Study. This time, we’re talking to Nicky, one of the many call handlers who answer your alarm calls and get […]

Case Study: Meet Our Lifeline Customer Service Team – Wayne

Meet our Lifeline Customer Service Team in this special Case Study. Today we are speaking to Wayne, who is one of the many call handlers who answer your queries and […]

Case Study: Meet Our Lifeline Customer Service Team – Richard

Meet our Lifeline Customer Service Team in this special Case Study. Today we are speaking to Richard, who is one of the call handlers who answer any queries you have.

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Lifeline24.co.uk is rated 4.77 based on 5583

Reviews

Mary

Easy and quick to order. Arrived next day as expected allowing my daughter to set up and test before returning home. Giving her and me peace of mind that I was safe if anything untoward should happen

Easy and quick to order. Arrived next day as expected allowing my daughter to set up and test before returning home. Giving her and me peace of mind that I was safe if anything untoward should happen

13 hours ago

Anne

Alarm has only been set up today.Lady very helpful according to my son in law who fixed it up.Worked well when tested with radio.Have only put one number so farWill ring on Monday with others. Thankyou.

Alarm has only been set up today.Lady very helpful according to my son in law who fixed it up.Worked well when tested with radio.Have only put one number so farWill ring on Monday with others. Thankyou.

1 day ago

Anonymous

So far so good, we have only had it some 40 hours but the tests were very reassuring , and my mother has some confidence back after she fell and was on the floor for some 8 hours , which prompted me to order lifeline 24 , hopefully it will continue to as good if needed in a real life emergency

So far so good, we have only had it some 40 hours but the tests were very reassuring , and my mother has some confidence back after she fell and was on the floor for some 8 hours , which prompted me to order lifeline 24 , hopefully it will continue to as good if needed in a real life emergency

2 days ago

Shirley

Only thought is not everyone wants do to direct debit and my mum at 85 not hardly being computer savvy baffles them. With the age group that you are likely to be dealing with. Just give alternative of one off card payment and a letter to address about 1 month before annual subscription due.

Only thought is not everyone wants do to direct debit and my mum at 85 not hardly being computer savvy baffles them. With the age group that you are likely to be dealing with. Just give alternative of one off card payment and a letter to address about 1 month before annual subscription due.

2 days ago

Graham

Professional clear and concise information and fast action,

Professional clear and concise information and fast action,

2 days ago