Thankyou! My box has been installed in my front porch, and I am collecting friends for your brochure and support when and if required. I have quite a few more to complete for your information, and will send this to you ASAP. Many thanks indeed! Sara g. John

We have not had cause to use it but it arrived in time and setting up and testing was relatively easy. Wrist strap is comfy and light to wear

Subscribed to Lifeline 24 for my 93 year old Mother who has had a couple of falls recently, and on one occasion was laid on the floor for several hours until I called round, as she was unable to reach the phone. We opted for the Vibby option which detects a fall so hopefully this will alert me through the call centre if it happens again.

The unit came 24 hours from ordering was easy to install, and the responders were helpful and polite when we did the testing, this early contact with lifeline has given us confidence should we need your help.

Quick delivery of the alarm. Easy to set up. Customer service staff efficient and friendly. Great product as it reaches the length and depth of my house and garden. I would strongly recommend it! Luckily I have had no need to use it but I am confident that I will get the appropriate help if and when I use it!

I have received excellent service my friend who filled on the form on the computer had some difficulty when he by mistake hit the wrong illness and couldn’t delete it and had to phone to get it altered. The other little thing is my allergy to plastic and though the actual wrist band isn’t plastic the actual box it goes through is I have managed to thread it through with a twist to negotiate this but someone who had a thicker wrist might have a problem with the length of strap This a small thing but I do feel safer now

Early days but everything good so far

Next day delivery, easy installation. Very easy set up. Excellent service all round. Would definitely recommend. Many thanks.

Customer Service was excellent and informative. I ordered the lifeline on the Monday and it was with us on the Tuesday morning, set up ready for use that same day. Good instructions on how to use it and excellent help from the Lifeline staff.

Has made mum feel secure, gives us peace of mind. Thanks.

Super fast efficient service, easy set up and great support.

So far so good 😊

Was informed that there was a problem with my connection to Lifeline 24. which I was already aware of by an announcement. After checking it, discovered that the DC was faulty and rang Lifeline explaining this who then agreed to send a replacement which arrived two days later. Very pleased with the prompt service.

So reassuring to have the fall alarm up and running. Set up straightforward and staff very helpful resolving issues with delivery

Excellent service and communication, system works perfectly when testing . Gives peace of mind to both user and us

Peace of mind

Fantastic service from the start, friendly people & very happy with the service so far.

Very Helpful with information provided on which plan would suit better. Great email communication with the numbers to get in touch with the team and number that they will be calling on.

happy with new alarm

Unfortunately delayed by Royal Mail staff shortages. No problems though.