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Lifeline24

Personal Lifeline Alarm Service for the Elderly

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ONLINE EXCLUSIVE £5 OFF USING CODE WEB5

Lifeline Reviews

Lifeline Alarms are used by people all across the UK. For many, it is the thing that gives them and their loved ones freedom from worry. We love to hear your feedback! If you have any comments about our personal alarms for the elderly, please email, call us or add to our growing list of reviews.

We often hear about the life changing benefits of our personal alarm system through customer feedback. Read one of our many independently verified reviews for the whole story or read our case studies about our personal alarms for the elderly.

We value our customers and love to hear from you. We welcome you to leave a great review by clicking the button below.

Tell us how great we are!

Lifeline Testimonials

Peter Johnson's story - A Confidence Booster

Watch Peter's Lifeline24 story to see how the personal alarm has made him feel safer at home.

Read Peter's Story

Nancy's Story - A lifeline for Mum

Fortunately Nancy Tuffill managed to buy her Mum a Lifeline Alarm just weeks before she needed it. Nancy thanks lifeline for saving her mums life.

Read Nancy's story

Case Studies

Peter Johnson's story - A Confidence Booster

Watch Peter's Lifeline24 story to see how the personal alarm has made him feel safer at home.

Read Peter's Story

Nancy's Story - A lifeline for Mum

Fortunately Nancy Tuffill managed to buy her Mum a Lifeline Alarm just weeks before she needed it. Nancy thanks lifeline for saving her mums life.

Read Nancy's story

VAT Exclusive Prices ? Most users qualify for VAT exemption. To qualify, the user must state they have a long term physical or mental impairment which has a negative effect on their day-to-day life. Examples include hypertension or diabetes. To find out more, click here. VAT inclusive set-up fee is £42. The 3 months free offer is based on the saving made on Annual Plan compared to the monthly fee over 12 months. Any discounts are an introductory offer and do not apply after the initial 12 months. Standard price for the Annual Plan, not including the one off set up fee is £154 (£184.80 VAT inc.) and £14.49 (£17.38 VAT inc.) for the Monthly Plan.

*Applicable to over 90% of customers.

£12.49 a month
Monthly Plan
£12.49
+ one-off £35 setup fee

Lowest initial price

Small monthly cost

Free next day delivery

£9.91 a month
Annual Plan
£154
Including £35 setup fee

Only £119 excl. setup

3 months free - 12 months for the price of 9 months!

£15.75 a month
Fall Detector
£224
Including £35 setup fee

Only £189 excl. setup

Detects a fall, causing the alarm to raise a call automatically

VAT Inclusive Prices

Not sure if you're VAT exempt? Call on 0800 999 0400 or click here.

£14.99 a month
Monthly Plan
£14.99
+ one-off £42 setup fee

1 month notice period

Our Customer Service Team and our Response Team are availible 24/7

£11.90 a month
Annual Plan
£185
Including £42 setup fee

Only £143 excl. setup

No charging required - our pendants have up to a 7-year battery life

£18.92 a month
Fall Detector
£269
Including £42 setup fee

Only £227 excl. setup

Peace of mind

Advanced technology

*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown above.
Excellent
★★★★ ★
08009990400
Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.80 based on 3527
Reviews
★★★★★

I have found the telephone service to be excellent and delivery of the product was very prompt. Hopefully there will be no need to test the system but i have every confidence it will stand up to expectations

I have found the telephone service to be excellent and delivery of the product was very prompt. Hopefully there will be no need to test the system but i have every confidence it will stand up to expectations

★★★★

The call centre staff are excellent - very helpful. The wrist-worn sensor works pretty well, as long as the wearer knows it won't set off the alarm if they move after a fall - they then have to press the button to activate it

The call centre staff are excellent - very helpful. The wrist-worn sensor works pretty well, as long as the wearer knows it won't set off the alarm if they move after a fall - they then have to press the button to activate it

★★★★★

A very quick response to my request for a Lifeline 24. I felt apprehensive about setting it up when it arrived, but the instructions were clear and very helpful, so I was able to fix it and test it without any difficulty. I appreciated that there was a special offer on when I ordered it. Everyone I have spoken to has been very helpful. Thank you!

A very quick response to my request for a Lifeline 24. I felt apprehensive about setting it up when it arrived, but the instructions were clear and very helpful, so I was able to fix it and test it without any difficulty. I appreciated that there was a special offer on when I ordered it. Everyone I have spoken to has been very helpful. Thank you!

★★★★★

The alarm was delivered on schedule. The setup of the alarm was very simple, and was guided by the efficient team at Lifeline 24. Will have peace of mind going forward!

The alarm was delivered on schedule. The setup of the alarm was very simple, and was guided by the efficient team at Lifeline 24. Will have peace of mind going forward!

★★★★★

I purchased this for my father, he is now saying he doesn’t need it. So far it’s not been out of the box. However, purchasing was easy, with staff being very friendly and helpful. I just need to work on my father now.

I purchased this for my father, he is now saying he doesn’t need it. So far it’s not been out of the box. However, purchasing was easy, with staff being very friendly and helpful. I just need to work on my father now.

Read All Reviews