Did you know that you can transfer your Lifeline service from one person to another? You can also transfer from an existing provider to Lifeline24. Keep reading to find out how.
If you no longer need your Lifeline24 alarm, rather than simply cancelling the remaining time on your plan, we offer a free transfer service whereby you can transfer your alarm plan to another user at no cost at all.
You can transfer it to a friend, family member, or neighbour who may really benefit from that added layer of protection. Call us today on 0800 999 0400 to arrange a transfer in just a few short minutes.
If you have a friend, family member, neighbour, or anyone else that you would like to transfer your alarm to, all you need to do is give us a call on 0800 999 0400. We will be happy to assist with your transfer, which will only take a few short minutes.
The new user will simply need to fill in a New Customer Form so we can get everything set up under their name. Call us today and we can direct you to where to fill in a New Customer Form online. Alternatively, we can arrange for a paper copy to be sent in the post.
There are a couple of options when it comes to a transferring from another personal alarm provider to Lifeline24. This depends on whether you own the equipment provided by the other company or if it is provided on a rental basis.
If you own the equipment, the transfer would come at a reduced cost as we won’t need to provide you with any personal alarm equipment. In this situation, we can simply monitor the equipment or we can take full ownership of it which means we would also take on the maintenance of the equipment too.
If the equipment was rented, then we can provide you with a new Lifeline Vi Alarm unit and MyAmie Pendant.
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect the alarm to the power & telephone socket before pressing the red button to test.
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.