Why Choose Us?

Here at LifeConnect24, we go above and beyond for our customers. Safety is our first priority. LifeConnect24 is a dedicated national Personal Alarm company, which provides a low-cost Personal Alarm service for anyone who is elderly, frail, or disabled living in the UK and Ireland.

Our UK-based Response Team is TSA Accredited and provides a platinum service. This assures customers that they will receive the highest standards of care available. What’s more, the team is available 24/7, 365 days a year – so you know that you always have somebody to call for help!

Alarm Units

More on our Life-Saving Personal Alarm Service

The Latest Pendant Alarm Technology

We use the Lifeline Vi Alarm and MyAmie Pendant, both of which are the latest models from Tunstall, the UK’s leading manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and power supplies required. Once it arrives, all that customers need to do is plug it into their telephone socket and the mains power, before making a test call with our Response Team.

Keeping Costs Low – Our Best Price Promise

We support the government’s Technology Enabled Care Service (TECS) programme by offering the Lifeline alarm service at the lowest possible price.

We believe that we offer the most affordable Personal Alarm service available in the UK. If you don’t agree, then please give us a call for free on 0800 999 0400, and we will price match against any similar provider in your area.

Our Reputation is Key – No Salesmen Here!

We don’t employ salesmen to sell our Personal Alarms direct to the elderly. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most.

With this in mind, our reputation is key, so we pride ourselves on our exemplary customer service. We do have a “no quibbles” Money Back Guarantee but, unsurprisingly, we rarely get asked about it.

An Easy-to-Use Alarm Service

Just One Click of a Button

If you feel unwell or suffer from a fall, all you need to do is press the red help button on your MyAmie Pendant or Lifeline Vi Alarm unit. This will send an alert call through to our 24-Hour Response Team.

Instant Support and Care

Once the alarm has been activated, the Response Team will receive an instant alert and respond over the alarm’s built-in loudspeaker. A member of the Response Team will speak with you to see what has happened before taking action.

The team member will then begin contacting the relatives, friends, and/or neighbours you selected to be your emergency contacts. If you require medical attention, the Response Team will also contact the emergency services. Whilst you’re waiting, the Response Team will continue to reassure and check on you to see that you are okay.

Help Arrives

Before you know it, help will have arrived at your home. Your loved ones will be able to help you back to your feet and the paramedics will be able to provide you with medical attention.

To ensure that your emergency contacts/paramedics are able to enter your home, we advise installing a keysafe on an exterior wall. We will be able to share the combination code with the paramedics.

Simple & Affordable Pricing

£14.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
£17.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
Fastest Connecting
Alarm
£18.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring
LifeConnect24 is rated Excellent
4.7 Average rating
7355 Reviews
  • PEARL W.

    Verified Customer

    Very pleased and was so easy to set up and they responded very quickly when we tested it x

    Wymondham, United Kingdom, 12 hours ago
  • Barry H.

    Verified Customer

    Excellent product which gives piece of mind to myself and family. Great value for money.

    United Kingdom, 17 hours ago
  • Kim W.

    Verified Customer

    The service has been exceptionally efficient from all staff and the initial setup from Harry was quick, thorough and very reassuring. The equipment is robust and easy to use and the quick response for a mistaken call from my dad was excellent. My dad is very happy with the product and it has given my siblings and I a lot of reassurance after he had a fall.

    Ilkley, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    Very easy to do just plugged it in tested alarm and that was it set up

    Haverfordwest, United Kingdom, 5 days ago
  • Margaret H.

    Verified Customer

    We recently purchased a lifeline unit and we are very pleased. My Mum is 89 years old so we now have peace of mind 24 hours 7 days a week. What really impressed me was the professionalism of the Connect 24 staff. They were so friendly and helpful nothing was to much trouble. Highly recommended

    Barnsley, United Kingdom, 6 days ago
  • June F.

    Verified Customer

    An excellent back up service and I would recommend this product to anyone. Thank You Ian R

    London, United Kingdom, 6 days ago
  • Betty T.

    Verified Customer

    Our order was processed in a very efficient and professional way, very helpful members of staff.

    Edinburgh, United Kingdom, 6 days ago
  • Dawn C.

    Verified Customer

    Bought on review recommendations. Quick delivery, easy to install, fantastic customer service.

    Chatham, United Kingdom, 1 week ago
  • Ingeborg C.

    Verified Customer

    The alarm arrived very quickly and my neighbour was able to set it up and test with your staff.

    Aberdeen, United Kingdom, 1 week ago
  • Patricia T.

    Verified Customer

    Excellent help with purchase and setting up thanks

    Hove, United Kingdom, 1 week ago
  • Richard S.

    Verified Customer

    it works very well it prompy and a ceisp sound

    Bristol, United Kingdom, 1 week ago
  • DOREEN B.

    Verified Customer

    Thank you for the safety I feel at home, without this I would not be able to be in my own home.your staff have been very patient with me setting off alarm by accident response rapid and caring.

    United Kingdom, 1 week ago
  • Lynda R.

    Verified Customer

    My LifeConnect34 order arrived really quickly, I am 72years of age and setting up was really easy staff were very are caring and patient Very impressed and am encouraging friends and family living alone to enlist.

    United Kingdom, 1 week ago
  • June c.

    Verified Customer

    Very helpful during the set up works from the end of a 90 ft garden which is what I need.

    Nuneaton, United Kingdom, 1 week ago
  • Betty D.

    Verified Customer

    Fast delivery, clear instructions, easy to set up.

    Thames Ditton, United Kingdom, 1 week ago
  • Martin B.

    Verified Customer

    Swift delivery, and very prompt , helpful and clear advice from your call centre in setting up and testing the equipment . Patient and reassuring, thankyou to your team.

    Tamworth, United Kingdom, 2 weeks ago
  • Anonymous

    Verified Customer

    Peace of mind knowing my dad will be monitored and assisted if anything happens.

    Ilkley, United Kingdom, 2 weeks ago
  • Jeanette S.

    Verified Customer

    Wonderful service! Fast and so helpful. Easy to set up. Thank you.

    Ryde, United Kingdom, 2 weeks ago
  • Kathleen L.

    Verified Customer

    Very smooth transaction. Siobhan was very helpful and professional.

    Merthyr Tydfil, United Kingdom, 2 weeks ago
  • Shirley J.

    Verified Customer

    My mum now feels very reassured with the new alarm, the tests all went well and connected very quickly to the representatives who were friendly and prompt. They answered her using her name which made her relaxed and assured.

    United Kingdom, 2 weeks ago

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Ms Joan Wood

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."