The Personal Alarm Service

Platinum Personal Alarm Service

Lifeline24 is a dedicated national personal alarm provider that provides a low cost personal alarm service for anyone that is frail, elderly or disabled living in the UK.

Our UK-based emergency response call centres have been awarded accreditation by the industry body, the Telecare Services Authority. The highly-trained team provide a platinum service to all Lifeline24 customers, which has be assured by the accreditation from the TSA.

Pendant Alarm Guide

Latest Pendant Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant which was recently released by Tunstall, the leading UK manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and powers supplies required. Once it arrives, all customers need to do is plug it into their telephone socket and complete a test call.

Keeping Costs Low - Our Best Price Promise

We support the Government’s Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

We believe that we offer the most affordable personal alarm service available in the UK. If you don’t agree then please give us a call, free on 0800 999 0400, and we will price match against any similar provider in your area.

Latest Pendant Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant which was recently released by Tunstall, the leading UK manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and powers supplies required. Once it arrives, all customers need to do it so plug it into their telephone socket and complete a test call.

Keeping Costs Low - Our Best Price Promise

We support the Government’s Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

Our Reputation is Key - No Salesmen Here!

We don't employ salesmen to sell our personal alarms direct to the elderly. Most of our customers come from referrals, either from existing customers, loved ones or by medical professionals who know the needs of our potential customers the most.

For this to continue our reputation is key, so we pride ourselves on our exemplary customer service. We do have a “no quibbles” Money Back Guarantee but, unsurprisingly, we rarely get asked about it.

£12.49 a month

Monthly Plan

£12.49*

+ £35 one off setup fee

Only £199 excl. setup fee

*VAT inclusive price of £14.99 (+£42 setup fee) applies if you do not qualify for VAT exemption

Lowest initial price, small monthly cost
Peace of mind
1 month notice period

Choose

£9.92 a month

Annual Plan

£154*

incl. £35 one off setup fee

Only £119 excl. setup fee

*VAT inclusive price of £184.80 (inc. setup fee) applies if you do not qualify for VAT exemption

3 months free - 12 months for the price of 9!
Best value option
Our most popular plan

Choose

£16.58 a month

Fall Detector

£234*

incl. £35 one off setup fee

Only £199 excl. setup fee

*VAT inclusive price of £280.80 (inc. setup fee) applies if you do not qualify for VAT exemption

Detects a fall & raises the call automatically
Extra peace of mind
Renews annually

Choose

You Will Receive

Increased independence and security in the comfort of your own home
The most affordable, private personal alarm service in the UK
A comfortable, waterproof & discreet MyAmie Pendant
Peace of mind for you and your loved ones
24/7 support, 365 days a year

See Pricing

Most users qualify for VAT exemption. To qualify, the user must state they have a long term physical or mental impairment which has a negative effect on their day-to-day life. Examples include hypertension or diabetes. To find out more, click here. VAT inclusive set-up fee is £42. The 3 months free offer is based on the saving made on Annual Plan compared to the monthly fee over 12 months. Any discounts are an introductory offer and do not apply after the initial 12 months. Standard price for the Annual Plan, not including the one off set up fee is £154 (£184.80 VAT inc.) and £14.49 (£17.38 VAT inc.) for the Monthly Plan.