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About Lifeline24

Lifeline24 is a dedicated national provider of a low-cost personal alarm service for anybody who is elderly, frail, or disabled living in the UK.

Our UK-based Emergency Response Centre has been awarded platinum accreditation by the industry body, the Telecare Services Authority. Our highly-trained team provides a 24/7 service to all Lifeline24 customers, which has been assured by the accreditation from the TSA.

We’re proud to provide a 5-star service to every single one of our customers, but don’t just take our word for it. We’ve received more than 4,000 customer reviews, which you can read here.

With a wealth of experience in the telecare industry and countless lives saved, Lifeline24 is the UK’s favourite personal alarm service. Our customer stories showcase just how vital our service can be. To find out more, call us today on 0800 999 0400 or read our Pendant Alarm Guide today.

Latest Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant by Tunstall – the UK’s leading manufacturer of telecare equipment.

All our customers receive a brand new Lifeline Alarm, with all the cables, adaptors, and attachments supplied. When your alarm arrives, all you need to do is plug it in and complete a test call.

With free next-day delivery and our simple ‘plug and play’ alarms, you can have everything up and running within just 24 hours of ordering. Enjoy peace of mind with the latest pendant alarm technology in the comfort of your own home. Order online or over the phone today.

Keeping Costs Low - Our Best Price Promise

We support the Government’s Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

We believe that we offer the most affordable personal alarm service available in the UK. If you don’t agree, then please give us a call, free on 0800 999 0400, and we will price match against any similar provider in your area.

Don’t forget: the special offer on our Annual Plan gets you 12 months service for the price of 9! That’s your very own personal alarm for just 32p a day.

The Personal Alarm Service

Our reputation is key! We don’t employ any salesmen and will never push you into buying our alarms. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most. Read some of our reviews from existing customers to hear first-hand how our service can truly change your life.

Lifeline24 is rated Excellent
4.74 Average rating
6136 Reviews
  • Velma M.

    Verified Customer

    Feel safer now going out with my new sat nav one. Can now take my dog for a walk.

    United Kingdom, 3 hours ago
  • Anonymous

    Verified Customer

    Service so far has been excellent. The delivery arrived on time. The set up instructions were clear and easy to do. The initial tests with the call centre were efficient and thorough.

    Stoke-on-Trent, United Kingdom, 16 hours ago
  • Anonymous

    Verified Customer

    Only complaint is the sticker covering monitor is difficult to peel off and leaves layer of thin paper behind and sticky residue.

    Chingford, United Kingdom, 21 hours ago
  • Anonymous

    Verified Customer

    Very easy to set up, helpful staff on phone, delivered very quickly!

    Gravesend, United Kingdom, 23 hours ago
  • Anonymous

    Verified Customer

    It's early days as I have only just got my pendant last week but I find it very comfortable to wear and it is a reassurance for me and for my son who lives in Sheffield as he although still worrying about me can worry a little less so now.

    Wood Green, United Kingdom, 1 day ago
  • Anonymous

    Verified Customer

    Hav&nt had to use the alarm yet ,but feel quite safe with it.

    Mitcham, United Kingdom, 1 day ago
  • Maureen W.

    Verified Customer

    Very good service ,easy to set up

    Bury St Edmunds, United Kingdom, 1 day ago
  • Christopher S.

    Verified Customer

    service set up very helpful as internet wiring was not a standard location luckily I had some knowledge and extra filters and was able to resolve the issue. Could have been a problem if this had not been the case. You should consider a site visit for people who have difficulty

    London, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    Easy to instore and my mum seem more at easy knowing help just available at a press of a button

    United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    We have found the level of service at Lifeline 24 extremely high. Every query we have had has been answered swiftly & professionally. We highly recommend Lifeline 24.

    Ilkeston, United Kingdom, 2 days ago
  • Richard M.

    Verified Customer

    Fast delivery, friendly staff, and piece of mind for all the family.

    Worcester, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    As I had a bad fall Lifeline is a very good and necessary addition to all my safety precautions.

    Sale, United Kingdom, 2 days ago
  • Beryl H.

    Verified Customer

    I have not had to use my alarm but the one I had installed previously from Walsall when I had a knee replacement I chose Lifeline 24 to replace it and recently the old alarm broke down my son contacted Lifeline 24 and the help we had was amazing.

    Beedon, United Kingdom, 2 days ago
  • Alpha P.

    Verified Customer

    Great product but I had to get someone to fill in all of the detail because I don't have Internet.

    United Kingdom, 2 days ago
  • Amy L.

    Verified Customer

    easy to set up

    Port Talbot, United Kingdom, 3 days ago
  • Anonymous

    Verified Customer

    I did not have a new alarm, the electricity was cut off, nothing to do with LIFELINE and we had to wait for the service to be repaired at Spring Cottage and when it was the alarm worked again. It was the same alarm as was installed when 1 first signed the contract.

    Manchester, United Kingdom, 3 days ago
  • Marilyn G.

    Verified Customer

    Wonderful and prompt service. It gives me reassurance someone is to hand if needed.

    Nottingham, United Kingdom, 3 days ago
  • Niah G.

    Verified Customer

    Helpful advice and information provided when I asked about mobile phone connection instead of using landline. Staff seemed friendly and patient when testing that the equipment worked

    Chipping Norton, United Kingdom, 3 days ago
  • Gerald S.

    Verified Customer

    Excellent system & service. It gives us great peace of mind. All operatives have been knowledgeable & very courteous.

    Cardiff, United Kingdom, 3 days ago
  • Joyce S.

    Verified Customer

    excellent friendly and considerate colleague

    Bury St Edmunds, United Kingdom, 1 week ago

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
vibby pendant
AUTO FALL DETECTION
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£19.89 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • No Phone Line Needed
  • Plug In Anywhere
  • Pearl Pendant - 300m range
  • Neck & Wrist Strap
  • 24/7 Monitoring
gps location
Works Everywhere
£24.33 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • The Go Anywhere Alarm
  • GPS Location Alert
  • Wireless Charging Unit
  • Chain & Keyring Attachment
  • 24/7 Monitoring

Want to order your alarm or have a question? Get in touch!