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About Lifeline24

Lifeline24 is a dedicated national provider of a low-cost personal alarm service for anybody who is elderly, frail, or disabled living in the UK.

Our UK-based Emergency Response Centre has been awarded platinum accreditation by the industry body, the Telecare Services Authority. Our highly-trained team provides a 24/7 service to all Lifeline24 customers, which has been assured by the accreditation from the TSA.

We're proud to provide a 5-star service to every single one of our customers, but don't just take our word for it. We've received more than 4,000 customer reviews, which you can read here.

With a wealth of experience in the telecare industry and countless lives saved, Lifeline24 is the UK’s favourite personal alarm service. Our customer stories showcase just how vital our service can be. To find out more, call us today on 0800 999 0400 or read our Pendant Alarm Guide today.

Latest Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant by Tunstall - the UK's leading manufacturer of telecare equipment.

All our customers receive a brand new Lifeline Alarm, with all the cables, adaptors, and attachments supplied. When your alarm arrives, all you need to do is plug it in and complete a test call.

With free next-day delivery and our simple 'plug and play' alarms, you can have everything up and running within just 24 hours of ordering. Enjoy peace of mind with the latest pendant alarm technology in the comfort of your own home. Order online or over the phone today.

Keeping Costs Low - Our Best Price Promise

We support the Government's Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

We believe that we offer the most affordable personal alarm service available in the UK. If you don’t agree, then please give us a call, free on 0800 999 0400, and we will price match against any similar provider in your area.

Don’t forget: the special offer on our Annual Plan gets you 12 months service for the price of 9! That’s your very own personal alarm for just 32p a day.

The Personal Alarm Service

Our reputation is key! We don’t employ any salesmen and will never push you into buying our alarms. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most. Read some of our reviews from existing customers to hear first-hand how our service can truly change your life.

Lifeline24 is rated Excellent
4.73 Average rating
6490 Reviews
  • DAVID B.

    Verified Customer

    I was sent the wrong alarm [ wrist watch instead of pendant] . A quick phone call on Saturday and the matter was quickly resolved and my correct alarm arrived on Monday morning . very speedy service

    United Kingdom, 15 hours ago
  • Sylvia P.

    Verified Customer

    Very pleased with Lifeline. Feel much safer and there is an excellent response to calls. Thankyou.

    Whitby, United Kingdom, 1 day ago
  • Jane W.

    Verified Customer

    Excellent Fast efficient delivery and set up. Very reassuring ow my father has this device

    Alnwick, United Kingdom, 3 days ago
  • Zena C.

    Verified Customer

    It is very helpful to know that I can get help when I need it.

    Peterborough, United Kingdom, 3 days ago
  • Kathleen W.

    Verified Customer

    Charging was easy and the Response was clear and helpful.Having a choice in how to wear the pendant suits individual choice. Being able to contact the Response team without using a base unit is a great convenience. I have always found Customer Services most helpful.

    United Kingdom, 3 days ago
  • Trevor P.

    Verified Customer

    Make my walking much easier…… Thank you Trevor

    "", 3 days ago
  • Mrs P S.

    Verified Customer

    Very easily installed and up and working within minutes. Tested the system with the staff who were efficient and courteous. So happy with Lifeline and gives peace of mind for myself and my family.

    Southport, United Kingdom, 4 days ago
  • Anonymous

    Verified Customer

    More complicated to set up than led to believe. Cut off on one of my phone calls a bit disconcerting.

    Ilford, United Kingdom, 4 days ago
  • Brett L.

    Great service; quick delivery: better than expected!

    5 days ago
  • Anonymous

    Verified Customer

    Early days as yet but friendly, helpful sales staff and prompt delivery. Fairly easy to set up but needed assistance as mum has Virgin phone & internet. Would be good if that was covered in the set up manual but customer service chap was very good at explaining. All tested and mum has the fall detector on her wrist so, so far so good! Much needed peace of mind that she will get prompt support if she falls again.

    Paignton, United Kingdom, 5 days ago
  • Michael H.

    Verified Customer

    Lifeline 24 gives excellent reliable service at all times I live on my own and the system is very reassuring

    Beaminster, United Kingdom, 6 days ago
  • Janet P.

    Verified Customer

    Having had mine for several years it started to not work properly and it was replaced without question, arriving the next day. Very happy with service.

    Hebburn, United Kingdom, 6 days ago
  • Paul C.

    Verified Customer

    Fantastic service, very fast delivery and easy to set up. Highly recommended

    Ellesmere Port, United Kingdom, 6 days ago
  • Jenifer H.

    Verified Customer

    Quick and efficient service.

    "", 1 week ago
  • Gabriella J.

    Verified Customer

    So far so good. I purchased this for my mother whose 81 and with a lot of health issues and is prone to fainting which could be bad for her. I have recently started working and although here with her at Evenings and weekends when I am at work I won't be. The alarm was very easy to install and simple to follow and the staff were very polite with my mother and prompt. They tested the system in the garden as she loves her gardening and it pick up mum as well. So far so good.

    "", 1 week ago
  • Carmel G.

    Verified Customer

    Easy and quick set up and helpful staff giving me peace of mind in difficult times Thank you

    Barry, United Kingdom, 1 week ago
  • Thomas S.

    Verified Customer

    Equipment up & running within 24 hrs

    Chelsea, United Kingdom, 1 week ago
  • Geoffrey W.

    Verified Customer

    Staff very friendly and helpful and do a very fantastic job

    1 week ago
  • Sylvia D.

    Verified Customer

    I have only had my Lifeline a few days. I was in the garage and the phone went, I walked, slowly, from the garage to the main room where a phone is sited and as I went to pick up the phone a lady said, ''hallo, are you alright ? '' Or something like that, I cannot remember. But it was not the grandaughter I spoke to but one of your ladies. How brilliant was that. I am afraid I did not realise at the time, and may have appeared somewhat rude, but I had the granddaughter speaking to me as well. I did phone you later to say how good that felt. Many thanks, and I do not regret joining your good offices.

    Gillingham, United Kingdom, 1 week ago
  • David J.

    Verified Customer

    I was very impressed with the service I received and the advice given regarding getting set was amazing. I was in a difficult situation requesting the alarms and your team helped dramatically. I would like to say a huge thank you in a time of need and would highly recommend your support and service.

    United Kingdom, 1 week ago

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Want to order your alarm or have a question? Get in touch!