Order Now

Contact Us

About Lifeline24

Lifeline24 is a dedicated national provider of a low-cost personal alarm service for anybody who is elderly, frail, or disabled living in the UK.

Our UK-based Emergency Response Centre has been awarded platinum accreditation by the industry body, the Telecare Services Authority. Our highly-trained team provides a 24/7 service to all Lifeline24 customers, which has been assured by the accreditation from the TSA.

We’re proud to provide a 5-star service to every single one of our customers, but don’t just take our word for it. We’ve received more than 4,000 customer reviews, which you can read here.

With a wealth of experience in the telecare industry and countless lives saved, Lifeline24 is the UK’s favourite personal alarm service. Our customer stories showcase just how vital our service can be. To find out more, call us today on 0800 999 0400 or read our Pendant Alarm Guide today.

Latest Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant by Tunstall – the UK’s leading manufacturer of telecare equipment.

All our customers receive a brand new Lifeline Alarm, with all the cables, adaptors, and attachments supplied. When your alarm arrives, all you need to do is plug it in and complete a test call.

With free next-day delivery and our simple ‘plug and play’ alarms, you can have everything up and running within just 24 hours of ordering. Enjoy peace of mind with the latest pendant alarm technology in the comfort of your own home. Order online or over the phone today.

Keeping Costs Low - Our Best Price Promise

We support the Government’s Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

We believe that we offer the most affordable personal alarm service available in the UK. If you don’t agree, then please give us a call, free on 0800 999 0400, and we will price match against any similar provider in your area.

Don’t forget: the special offer on our Annual Plan gets you 12 months service for the price of 9! That’s your very own personal alarm for just 32p a day.

The Personal Alarm Service

Our reputation is key! We don’t employ any salesmen and will never push you into buying our alarms. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most. Read some of our reviews from existing customers to hear first-hand how our service can truly change your life.

Lifeline24 is rated Excellent
4.74 Average rating
6151 Reviews
  • Pamela W.

    Verified Customer

    Customer Service was excellent and informative. I ordered the lifeline on the Monday and it was with us on the Tuesday morning, set up ready for use that same day. Good instructions on how to use it and excellent help from the Lifeline staff.

    Cheddar, United Kingdom, 9 hours ago
  • Greta H.

    Verified Customer

    Has made mum feel secure, gives us peace of mind. Thanks.

    Quenington, United Kingdom, 16 hours ago
  • Anonymous

    Verified Customer

    Super fast efficient service, easy set up and great support.

    London, United Kingdom, 1 day ago
  • Anonymous

    Verified Customer

    So far so good 😊

    Stirling, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    Was informed that there was a problem with my connection to Lifeline 24. which I was already aware of by an announcement. After checking it, discovered that the DC was faulty and rang Lifeline explaining this who then agreed to send a replacement which arrived two days later. Very pleased with the prompt service.

    Mansfield, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    So reassuring to have the fall alarm up and running. Set up straightforward and staff very helpful resolving issues with delivery

    Harrogate, United Kingdom, 4 days ago
  • Stephen H.

    Verified Customer

    Excellent service and communication, system works perfectly when testing . Gives peace of mind to both user and us

    London, United Kingdom, 4 days ago
  • Tracey

    Verified Customer

    Peace of mind

    5 days ago
  • Carol W.

    Verified Customer

    Fantastic service from the start, friendly people & very happy with the service so far.

    United Kingdom, 5 days ago
  • Anonymous

    Verified Customer

    Very Helpful with information provided on which plan would suit better. Great email communication with the numbers to get in touch with the team and number that they will be calling on.

    Whitchurch, United Kingdom, 5 days ago
  • Marie w.

    Verified Customer

    happy with new alarm

    Woking, United Kingdom, 6 days ago
  • June B.

    Verified Customer

    Unfortunately delayed by Royal Mail staff shortages. No problems though.

    Bristol, United Kingdom, 6 days ago
  • Hazel F.

    Verified Customer

    Arrived very quickly set up easy

    Gillingham, United Kingdom, 6 days ago
  • Irene L.

    Verified Customer

    Good fast service.The alarm received quickly.Problem with not picking up in my area fixed with booster. Hopefully will not have to use it!

    Preston, United Kingdom, 6 days ago
  • Velma M.

    Verified Customer

    Feel safer now going out with my new sat nav one. Can now take my dog for a walk.

    United Kingdom, 6 days ago
  • Anonymous

    Verified Customer

    Service so far has been excellent. The delivery arrived on time. The set up instructions were clear and easy to do. The initial tests with the call centre were efficient and thorough.

    Stoke-on-Trent, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Only complaint is the sticker covering monitor is difficult to peel off and leaves layer of thin paper behind and sticky residue.

    Chingford, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Very easy to set up, helpful staff on phone, delivered very quickly!

    Gravesend, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    It's early days as I have only just got my pendant last week but I find it very comfortable to wear and it is a reassurance for me and for my son who lives in Sheffield as he although still worrying about me can worry a little less so now.

    Wood Green, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Hav&nt had to use the alarm yet ,but feel quite safe with it.

    Mitcham, United Kingdom, 1 week ago

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
vibby pendant
AUTO FALL DETECTION
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£19.89 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • No Phone Line Needed
  • Plug In Anywhere
  • Pearl Pendant - 300m range
  • Neck & Wrist Strap
  • 24/7 Monitoring
gps location
Works Everywhere
£24.33 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • The Go Anywhere Alarm
  • GPS Location Alert
  • Wireless Charging Unit
  • Chain & Keyring Attachment
  • 24/7 Monitoring

Want to order your alarm or have a question? Get in touch!