Did you know that you can get VAT relief on certain products and services if you suffer from a disability or long-term medical condition? Nearly all of our alarm users don't have to pay any VAT on their personal alarm systems.
VAT Exemption on Personal Alarms
Our personal alarm service is available with VAT exemption for those who have a long-term medical condition or disability.
According to HMRC, a product which has been “designed or adapted for a disability” can be offered with VAT exemption.
Our personal alarm service aims to support anyone who might require emergency help. More than 90% of our customers don’t pay VAT. So, for as little as £12.49 a month, you can have a life-saving personal alarm in your home for an affordable price.
VAT Exemption on Personal Alarms
Our personal alarm service is available with VAT exemption for those who have a long-term medical condition or disability.
According to HMRC, a product which has been “designed or adapted for a disability” can be offered with VAT exemption.
Our personal alarm service aims to support anyone who might require emergency help. More than 90% of our customers don’t pay VAT. So, for as little as £12.49 a month, you can have a life-saving personal alarm in your home for an affordable price.
VAT Exemption Criteria
In order to qualify for VAT exemption on a Lifeline alarm, the customer must have a long-term illness or disability.
The World Health Organisation states that a long-term or chronic illness is one which lasts longer than three months. Examples include conditions such as diabetes, arthritis, osteoporosis, cancer, and heart disease.
A long-term physical or mental impairment would also qualify you for VAT exemption. Examples include dementia, hypertension, blindness, and asthma.
If you don’t think you qualify for VAT exemption, or you aren’t sure whether you qualify or not, please call us on 0800 999 0400.
Qualifying Conditions
Here are just some examples of the conditions which would qualify you for VAT Exemption:
VAT Exemption Criteria
For potential customers, HMRC have given some criteria which must be met in order for a personal alarm to be ordered VAT free. This criteria states that the customer must have a long-term illness, a terminal illness or a disability in order to qualify.
The World Health Organisation states that a long-term or chronic illness is one that lasts longer than three months. Examples would include conditions such as diabetes, arthritis, osteoporosis, cancer and heart disease.
A long-term physical or mental impairment that has a negative impact on your day to day life also qualifies for the VAT exempt prices. Examples would include dementia, hypertension, blindness and asthma.
When you order a personal alarm, online or over the phone, you will be asked whether or not you qualify for VAT exemption. Once you have completed your order, you simply need to fill in our VAT Relief form with your name and medical condition(s).
Qualifying Conditions
Here are just some examples of the conditions which would qualify you for VAT Exemption:
-Hypertension
-Osteoporosis
-Arthritis
-Asthma
-Cancer
-Chronic Bronchitis
-Blindness
-Diabetes
-Kidney Disease
-Paget's Disease of the Bone
-Stroke
-Glaucoma
-Heart Disease
-Angina
-Parkinson's Disease
-Motor Neurone Disease
-Cystic Fibrosis
-Epilepsy
-Dementia
-Multiple Sclerosis
-Deafness
-Deep Vein Thrombosis
-Emphysema
-Cardiovascular Disease
The Personal Alarm Service
A personal alarm is the perfect solution for elderly or disabled people living on their own. The alarm allows the user to call for assistance if they have an accident or a fall in their home.
Personal alarms are ideal for helping the elderly and vulnerable to feel safe as they remain independent for longer. When a user activates the alarm, our 24-hour Response Team will receive an alert. The team will call the user's emergency contacts (relatives, friends, carers, neighbours) to go and help them.
The Response Team can also contact the emergency services if required.
The Personal Alarm Service
A personal alarm is the perfect solution for elderly or disabled people living on their own. The alarm allows the user to call for assistance if they have an accident or a fall in their home.
Personal alarms are ideal for helping the elderly and vulnerable to feel safe as they remain independent for longer. When a user activates the alarm, our 24-hour Response Team will receive an alert. The team will call the user's emergency contacts (relatives, friends, carers, neighbours) to go and help them.
The Response Team can also contact the emergency services if required.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
