Did you know that with certain products and services, you can get VAT relief if you suffer from a disability or long-term condition? Nearly all of our alarm users didn't have to pay any VAT on their personal alarm system.
VAT Exemption on Personal Alarms
Some products and services are available for VAT Exemption to those who suffer from a disability or long-term medical condition. Our Personal Alarm service is one of them.
This means that if you meet the criteria set by Her Majesty's Revenue and Customs (HMRC), you do not have to pay any VAT when you purchase an alarm. HMRC state that that a product which has been “designed or adapted for a disability” qualifies for VAT exemption.
Our personal alarm service aims to help anyone frail or disabled, and whom might require emergency help. Most of our customers don't pay VAT, so with prices as little as £12.49 a month with VAT exemption, you can have a life-saving personal alarm in your home for an affordable price.
VAT Exemption on Personal Alarms
Some products and services are available for VAT Exemption to those who suffer from a disability or long-term medical condition. Our Personal Alarm service is one of them.
This means that if you meet the criteria set by Her Majesty's Revenue and Customs (HMRC), you do not have to pay any VAT when you purchase an alarm. HMRC state that that a product which has been “designed or adapted for a disability” qualifies for VAT exemption.
Our personal alarm service aims to help anyone frail or disabled, and whom might require emergency help. Most of our customers don't pay VAT, so with prices as little as £12.49 a month with VAT exemption, you can have a life-saving personal alarm in your home for an affordable price.
VAT Exemption Criteria
For potential customers, HMRC have given some criteria which must be met in order for a personal alarm to be ordered VAT free. This criteria states that the customer must have a long-term illness, a terminal illness or a disability in order to qualify.
The World Health Organisation states that states that a long-term or chronic illness is one that lasts longer than three months. Examples would include conditions such as diabetes, arthritis, osteoporosis, cancer and heart disease.
A long-term physical or mental impairment that has a negative impact on your day to day life also qualifies for the VAT exempt prices. Examples would include dementia, hypertension, blindness and asthma.
When you order a personal alarm, online or over the phone, you will be asked whether or not you qualify for VAT exemption. Once you have completed your order, you simply need to fill in our VAT Relief form with your name and medical condition(s).
Qualifying Conditions
Here are just some examples of the conditions which would mean that you're VAT Exempt:
- Hypertension
- Osteoporosis
- Arthritis
- Asthma
- Cancer
- Chronic Bronchitis
- Blindness
- Diabetes
- Kidney Disease
- Paget's Disease of the Bone
- Stroke
- Glaucoma
- Heart Disease
- Coronary Artery Disease
- Parkinson's Disease
- Motor Neurone Disease
- Cystic Fibrosis
- Epilepsy
- Dementia
- Multiple Sclerosis
- Deafness
- Deep Vein Thrombosis
- Emphysema
- Cardiovascular Disease
VAT Exemption Criteria
For potential customers, HMRC have given some criteria which must be met in order for a personal alarm to be ordered VAT free. This criteria states that the customer must have a long-term illness, a terminal illness or a disability in order to qualify.
The World Health Organisation states that states that a long-term or chronic illness is one that lasts longer than three months. Examples would include conditions such as diabetes, arthritis, osteoporosis, cancer and heart disease.
A long-term physical or mental impairment that has a negative impact on your day to day life also qualifies for the VAT exempt prices. Examples would include dementia, hypertension, blindness and asthma.
When you order a personal alarm, online or over the phone, you will be asked whether or not you qualify for VAT exemption. Once you have completed your order, you simply need to fill in our VAT Relief form with your name and medical condition(s).
Qualifying Conditions
Here are just some examples of the conditions which would mean that you're VAT Exempt:
-Hypertension
-Osteoporosis
-Arthritis
-Asthma
-Cancer
-Chronic Bronchitis
-Blindness
-Diabetes
-Kidney Disease
-Paget's Disease of the Bone
-Stroke
-Glaucoma
-Heart Disease
-Coronary Artery Disease
-Parkinson's Disease
-Motor Neurone Disease
-Cystic Fibrosis
-Epilepsy
-Dementia
-Multiple Sclerosis
-Deafness
-Deep Vein Thrombosis
-Emphysema
-Cardiovascular Disease
The Personal Alarm Service
A personal alarm is the perfect solution for elderly or disabled people living on their own as they allow those who use the alarm to call for assistance if they have an accident or a fall in their home.
They are ideal for helping the elderly and vulnerable to feel safe as they remain independent for longer. They work by alerting our 24-hour Care Team, who have emergency contact details of friends, family or neighbours available so they can contact them on the user of the alarms behalf to go and help.
The Care Team can also contact the emergency services if they are required.
The Personal Alarm Service
A personal alarm is the perfect solution for elderly or disabled people living on their own as they allow those who use the alarm to call for assistance if they have an accident or a fall in their home.
They are ideal for helping the elderly and vulnerable to feel safe as they remain independent for longer. They work by alerting our 24-hour Care Team, who have emergency contact details of friends, family or neighbours available so they can contact them on the user of the alarms behalf to go and help.
The Care Team can also contact the emergency services if they are required.
Monthly Plan
£12.49*
+ £35 one off setup fee
- Lowest initial price, small monthly cost
- Peace of mind
- 1 month notice period

Annual Plan
£154*
incl. £35 one off setup fee
Only £119 excl. setup fee
- 3 months free - 12 months for the price of 9!
- Best value option
- Our most popular plan
Fall Detector
£234*
incl. £35 one off setup fee
Only £199 excl. setup fee
- Detects a fall & raises the call automatically
- Extra peace of mind
- Renews annually
You Will Receive
- Increased independence and security in the comfort of your own home
- The most affordable, private personal alarm service in the UK
- A comfortable, waterproof & discreet MyAmie Pendant
- Peace of mind for you and your loved ones
- 24/7 support, 365 days a year