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  1. After checking with my mother in law Betty Kennedy we have established that she has both arthritis and osteoarthritis so does therefore for the VAT exception Best Regards Raffaela Kennedy

    • Dear Raffaela,

      Thank you for your comment.

      I can confirm that as your Mother-in-Law has arthritis and osteoarthritis she qualifies for VAT exemption.

      Our personal alarm service is available with VAT exemption for those who have a long-term medical condition or disability.

      For more information on VAT relief please visit: https://www.lifeline24.co.uk/vat-exemption/.

      Should you have any further queries, please do not hesitate to get in touch.

      Kind Regards,

      Lifeline24

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08009990400
Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.76 based on 5922
Reviews

I have always heard good reports of Lifeline and finally I have one and straight away I've got peace of mind. Thank you.

I have always heard good reports of Lifeline and finally I have one and straight away I've got peace of mind. Thank you.

Next day delivery. Clear instructions for set up and lovely team to take us through the set up test process. Really impressed that the alarm button worked from the bottom of the garden!

Next day delivery. Clear instructions for set up and lovely team to take us through the set up test process. Really impressed that the alarm button worked from the bottom of the garden!

I ordered the unit yesterday, it was delivered today, and I’m going to install it at my mother’s house tomorrow. Massive kudos to Rachael in your Customer Service team, who was exceptional, and made the whole process very easy.

I ordered the unit yesterday, it was delivered today, and I’m going to install it at my mother’s house tomorrow. Massive kudos to Rachael in your Customer Service team, who was exceptional, and made the whole process very easy.

Everything went well with ordering, delivery and ease of set up How my Mum gets on with it is another matter Time will tell but if she presses the pendant regularly as she doesn't understand it then I will have to re assess

Everything went well with ordering, delivery and ease of set up How my Mum gets on with it is another matter Time will tell but if she presses the pendant regularly as she doesn't understand it then I will have to re assess

The order came through very quickly. Filling in the form to register was a bit tedious but that is done and I look forward to being fully set up... but hope i will never need to use the service!

The order came through very quickly. Filling in the form to register was a bit tedious but that is done and I look forward to being fully set up... but hope i will never need to use the service!

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