Pendant Alarms: A Quick Guide
Pendant Alarms are the perfect solution for elderly or disabled people living on their own. They offer unparalleled peace of mind with minimal intrusion. If you are worried about your own safety, or that of a loved one, a Lifeline Pendant Alarm is perfect for you.
How Do Pendant Alarms Work?
A personal alarm pendant, despite its name, can be worn around the wrist or the neck. They are ideal for the elderly, disabled, chronically ill or people who just need a little bit of reassurance to remain independent at home.
Pendant alarms have been proven to be effective. They work as follows:
- The user of the alarm needs help, so they activate the pendant they are wearing.
- An alarm call is received almost immediately by our 24 hour monitoring centre.
- The monitoring centre try to communicate with the alarm user by speaking to them over the base unit's loudspeaker.
- The monitoring centre then arrange help in the form of family, friends, neighbours or the emergency services.
"I am almost certain that the Lifeline24 Alarm saved my life."
- Charles, Kent
How Do Pendant
Alarms Work?
A personal alarm pendant, despite its name, can be worn around the wrist or the neck. They are ideal for the elderly, disabled, chronically ill or people who just need a little bit of reassurance to remain independent at home. Pendant alarms have been proven to be effective.
They work as follows:
- The user of the alarm needs help, so they activate the pendant they are wearing.
- An alarm call is received almost immediately by our 24 hour monitoring centre.
- The monitoring centre try to communicate with the alarm user by speaking to them over the base unit's loudspeaker.
- The monitoring centre then arrange help in the form of family, friends, neighbours or the emergency services.
"I am almost certain that the Lifeline24 Alarm saved my life."
- Charles, Kent
This is the Lifeline Vi Alarm Unit
The Lifeline Alarm’s base unit allows you to speak to our 24/7 Care Team, and can be installed within a few short moments. Simply plug the unit into the mains power and your telephone socket, before connecting your telephone to the back of the unit using the adapter provided. Once connected, press the red button to begin your test call.
Help Button (Red)
This button is the base unit's version of your pendant button. Should you require assistance you can press the red button and alert the Care Team. The Care Team will respond instantly over the loudspeaker.
Cancel Button (Green)
If you've pressed your pendant by accident then you should press the green cancel button. This cancels the alert call being made to the Care Team. Don't worry if you don't cancel in time, the Care Team are always happy to speak to you.
Home/Away Button (Yellow)
If you're going to be away from your home for a long period of time, you should press the yellow Home/Away button to let our Care Team know. This is to avoid any panic or concern if they're unable to get hold of you during your time away.
Speaker
When you press the red help button on your alarm unit or pendant, a member of the Care Team will respond over the loudspeaker. The speaker is designed so that you can still hear it if you're in another room. You will also be able to talk back to the Care Team as there is a built-in microphone.
This is the Lifeline Vi Alarm Unit
The Lifeline Alarm’s base unit allows you to speak to our 24/7 Care Team, and can be installed within a few short moments. Simply plug the unit into the mains power and your telephone socket, before connecting your telephone to the back of the unit using the adapter provided. Once connected, press the red button to begin your test call.
Home/Away Button (Yellow)
If you're going to be away from your home for a long period of time, you should press the yellow Home/Away button to let our Care Team know. This is to avoid any panic or concern if they're unable to get hold of you during your time away.
Cancel Button (Green)
If you've pressed your pendant by accident then you should press the green cancel button. This cancels the alert call being made to the Care Team. Don't worry if you don't cancel in time, the Care Team are always happy to speak to you.
Help Button (Red)
This button is the base unit's version of your pendant button. Should you require assistance you can press the red button and alert the Care Team. The Care Team will respond instantly over the loudspeaker.
Speaker
When you press the red help button on your alarm unit or pendant, a member of the Care Team will respond over the loudspeaker. The speaker is designed so that you can still hear it if you're in another room. You will also be able to talk back to the Care Team as there is a built-in microphone.
The MyAmie is a small, discreet and good-looking pendant button. It operates using the 869MHz European Social Alarm frequency which means that it doesn’t interfere with other medical equipment. This also means that the pendant has a huge range – the user can raise an alarm call in an emergency, even if the base unit is out of reach or in another room.
In response to feedback Tunstall have developed a very comfortable to wear pendant that is half the size of the previous model, yet the red button is a third larger. The unique oval design enables the pendant to be switched around for use with either a wide or a narrow wrist strap, as well as supporting multiple wearing options – wrist, neck, key ring or belt clip.
MyAmie Pendant Alarm
The MyAmie is a small, discreet and good-looking pendant button. It operates using the 869MHz European Social Alarm frequency which means that it doesn’t interfere with other medical equipment. This also means that the pendant has a huge range – the user can raise an alarm call in an emergency, even if the base unit is out of reach or in another room.
In response to feedback Tunstall have developed a very comfortable to wear pendant that is half the size of the previous model, yet the red button is a third larger. The unique oval design enables the pendant to be switched around for use with either a wide or a narrow wrist strap, as well as supporting multiple wearing options – wrist, neck, key ring or belt clip.
New features
- No Charging: When the battery, which will last seven years, gets low we automatically receive a warning and we will send you a brand-new replacement.
- Waterproof Pendant: This means it can be used in the shower or bath - places where falls are very likely to occur. A waterproof pendant means that you are protected at all times.
- Impressive 100m Range: This means it can be used throughout the house and outside in the garden.
Installing the Lifeline Alarm is quick and easy
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need for installation engineers.
Installation is quick and easy, taking only a few minutes. Once connected you will complete a test call which ensures the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video.
Once you've joined our service you'll be assigned to a dedicated account manager. If you have any account queries you will be able to speak to them directly over the telephone.
For more information please read our in-depth look at the personal alarm article.
Installing the Lifeline Alarm is quick and easy
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need for installation engineers.
Installation is quick and easy, taking only a few minutes. Once connected you will complete a test call which ensures the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video.
Once you've joined our service you'll be assigned to a dedicated account manager. If you have any account queries you will be able to speak to them directly over the telephone.
For more information please read our in-depth look at the personal alarm article.
Buy Now - Choose Your Plan
Buy Now
Choose Your Plan
Monthly Plan
£12.49*
+ £35 one off setup fee
- Lowest initial price, small monthly cost
- Peace of mind
- 1 month notice period
Annual Plan
£154*
incl. £35 one off setup fee
Only £119 excl. setup fee
- 3 months free - 12 months for the price of 9!
- Best value option
- Our most popular plan
Fall Detector
£234*
incl. £35 one off setup fee
Only £199 excl. setup fee
- Detects a fall & raises the call automatically
- Extra peace of mind
- Renews annually
You Will Receive
- Increased independence and security in the comfort of your own home
- The most affordable, private personal alarm service in the UK
- A comfortable, waterproof & discreet MyAmie Pendant
- Peace of mind for you and your loved ones
- 24/7 support, 365 days a year
