Pendant Alarms: A Quick Guide
Pendant Alarms are the perfect solution for elderly or disabled people living on their own. They offer unparalleled peace of mind with minimal intrusion. If you are worried about your own safety, or that of a loved one, a Lifeline Pendant Alarm is perfect for you.
How Do Pendant Alarms Work?
Pendant alarms are small but powerful devices, which can be worn around the wrist or the neck. They are ideal for the elderly, disabled, chronically ill or people who just need a little bit of reassurance to remain independent at home.
Pendant alarms have been proven to be effective. They work as follows:
- The alarm user needs help, so they press the button on the pendant they are wearing.
- Our 24-hour monitoring centre receives an alert call almost immediately.
- The response team try to communicate with the alarm user by speaking to them over the base unit's loudspeaker.
- The response team then arrange help by calling the alarm user's family, friends, neighbours, or the emergency services.
"I am almost certain that the Lifeline24 Alarm saved my life."
- Charles, Kent
How Do Pendant
Alarms Work?
Pendant alarms are small but powerful devices, which can be worn around the wrist or the neck. They are ideal for the elderly, disabled, chronically ill or people who just need a little bit of reassurance to remain independent at home. Pendant alarms have been proven to be effective.
They work as follows:
- The alarm user needs help, so they press the button on the pendant they are wearing.
- Our 24-hour monitoring centre receives an alert call almost immediately.
- The response team try to communicate with the alarm user by speaking to them over the base unit's loudspeaker.
- The response team then arrange help by calling the alarm user's family, friends, neighbours, or the emergency services.
"I am almost certain that the Lifeline24 Alarm saved my life."
- Charles, Kent
This is the Lifeline Vi Alarm Unit
The Lifeline Alarm’s base unit allows you to speak to our 24/7 Response Team, and can be installed within a few short moments. Simply plug the unit into the mains power and your telephone socket, before connecting your telephone to the back of the unit using the adapter provided. Once connected, press the red button to begin your test call.
Help Button (Red)
This button is the base unit's version of your pendant button. Should you require assistance you can press the red button and alert the Response Team. The Response Team will respond instantly over the loudspeaker.
Cancel Button (Green)
If you've pressed your pendant by accident then you should press the green cancel button. This cancels the alert call being made to the Response Team. Don't worry if you don't cancel in time, the Response Team are always happy to speak to you.
Home/Away Button (Yellow)
If you're going to be away from your home for a long period of time, you should press the yellow Home/Away button to let our Response Team know. This is to avoid any panic or concern if they're unable to get hold of you during your time away.
Speaker
When you press the red help button on your alarm unit or pendant, a member of the Response Team will respond over the loudspeaker. The speaker is designed so that you can still hear it if you're in another room. You will also be able to talk back to the Response Team as there is a built-in microphone.
This is the Lifeline Vi Alarm Unit
The Lifeline Alarm’s base unit allows you to speak to our 24/7 Response Team, and can be installed within a few short moments. Simply plug the unit into the mains power and your telephone socket, before connecting your telephone to the back of the unit using the adapter provided. Once connected, press the red button to begin your test call.
Home/Away Button (Yellow)
If you're going to be away from your home for a long period of time, you should press the yellow Home/Away button to let our Response Team know. This is to avoid any panic or concern if they're unable to get hold of you during your time away.
Cancel Button (Green)
If you've pressed your pendant by accident then you should press the green cancel button. This cancels the alert call being made to the Response Team. Don't worry if you don't cancel in time, the Response Team are always happy to speak to you.
Help Button (Red)
This button is the base unit's version of your pendant button. Should you require assistance you can press the red button and alert the Response Team. The Response Team will respond instantly over the loudspeaker.
Speaker
When you press the red help button on your alarm unit or pendant, a member of the Response Team will respond over the loudspeaker. The speaker is designed so that you can still hear it if you're in another room. You will also be able to talk back to the Response Team as there is a built-in microphone.
The MyAmie is a small, discreet, and stylish pendant button. It operates using the 869MHz European Social Alarm frequency, which means that it doesn’t interfere with any other medical equipment. This also means that the pendant has a huge range – the user can raise an alarm call in an emergency, even if the base unit is out of reach or in another room.
In response to feedback, Tunstall have developed a very comfortable pendant that is half the size of the previous model, yet the red button is a third larger. The unique oval design means the pendant can be switched around for use with either a wide or a narrow wrist strap, as well as supporting multiple wearing options – wrist, neck, key ring or belt clip.
MyAmie Pendant Alarm
The MyAmie is a small, discreet, and stylish pendant button. It operates using the 869MHz European Social Alarm frequency, which means that it doesn’t interfere with any other medical equipment. This also means that the pendant has a huge range – the user can raise an alarm call in an emergency, even if the base unit is out of reach or in another room.
In response to feedback, Tunstall have developed a very comfortable pendant that is half the size of the previous model, yet the red button is a third larger. The unique oval design means the pendant can be switched around for use with either a wide or a narrow wrist strap, as well as supporting multiple wearing options – wrist, neck, key ring or belt clip.
New features
- No Charging: Our pendant alarms have a battery life of 7 years. When the battery gets low, we automatically receive a warning and we will send you a brand-new replacement.
- Waterproof Pendant: This means it can be used in the shower or bath - places where falls are very likely to occur. A waterproof pendant means that you are protected at all times.
- Impressive 100m Range: Giving you total peace of mind throughout the house and outside in the garden.
Installing the Lifeline Alarm is quick and easy
The Lifeline Alarm unit is pre-programmed before you receive it, so there is no need for installation engineers.
Installation is quick and easy, taking only a few minutes. Once connected, you will complete a test call which ensures the Lifeline Alarm is set up correctly. This helpful video outlines the installation process.
Once you've joined our service, you'll have a dedicated account manager. If you have any queries about your alarm or your account with us, you will be able to speak to them directly over the telephone.
For more information please read our in-depth guide to the personal alarm.
Installing the Lifeline Alarm is quick and easy
The Lifeline Alarm unit is pre-programmed before you receive it, so there is no need for installation engineers.
Installation is quick and easy, taking only a few minutes. Once connected, you will complete a test call which ensures the Lifeline Alarm is set up correctly. This helpful video outlines the installation process.
Once you've joined our service, you'll have a dedicated account manager. If you have any queries about your alarm or your account with us, you will be able to speak to them directly over the telephone.
For more information please read our in-depth guide to the personal alarm.
Buy Now - Choose Your Plan
Buy Now
Choose Your Plan
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*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
