Top

Skip links

Main navigation

Reader Interactions

Comments

    • Hi Christine,

      Thank you for your question.

      The personal alarm will still work during a power cut. The alarm has a back-up battery which has a 40-hour charge and this will kick-in should a power cut occur. Once the power cut is over, the back-up battery will then begin to recharge so that it is fully charged once again.

      I hope this helps. If you have any further questions please give our team a call on 0800 999 0400. A member of the team will be more than happy to answer your queries. Alternatively you can email your questions to info@lifeline24.co.uk.

      Many thanks,
      Josh

    • Hi James,

      Once you order your personal alarm you will be given access to both an online and paper version of this form. If you have not received your form please give our team a call on 0800 999 0400.

      Many thanks,
      Josh

    • Good morning Sue,

      Thank you for your question.

      Alongside the standard MyAmie Pendant we also have the Vibby Fall Detector, which is available on an annual plan. The Vibby is worn around the wrist and will automatically send an alert to our Care Team if the wearer has a fall – which means that you don’t have to press the button.

      You can read more about the Vibby Fall Detector here: https://www.lifeline24.co.uk/buy-now/vibby-fall-detector/.

      I hope this helps. If you have any further questions please give our team a call on 0800 999 0400. A member of the team will be more than happy to answer your queries. Alternatively you can email your questions to info@lifeline24.co.uk.

      Many thanks,
      Josh

  1. Hi can someone have one of these if they’re 44 and have a severe mental health disorder and anxiety.

    • Good Afternoon Amanda,

      Thank you for your comment regarding the Lifeline alarm system. We do have many customers who suffer from various mental health conditions using our service. However, in order to determine whether this system would be suited to the person in question, I would strongly recommend giving a member of our Customer Service team a call on freephone 0800 999 0400. From here, the team will be able to provide the best advice for you as they will be able to establish further information about the situation.

      Kind regards,
      Hannah

Leave a Reply

Your email address will not be published. Required fields are marked *