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  1. I would like to purchase an advanced GPS alarm and would like your advice I am elderly and excellent in health.

    • Dear Jean,

      Thank you for the comment you recently left us on our website.

      As requested, please find below some more information about our GPS systems:

      https://www.lifeline24.co.uk/go-gps-product/

      Should you wish to discuss this further, you can call our friendly Customer Service team on 0800 999 0400. We are more than happy to answer anything further queries about the system you may have.

      Please let us know if we can be of any further assistance.

      Kind Regards,

      Lifeline24

  2. With the lockdown can this still be set up?
    I live abroad and my elderly father in law lives alone on lockdown
    He is 8n Royston, Hertfordshire

    • Hello Diane,

      Thank you for your comment.

      We are operating as normal under the current lockdown restrictions.

      Please call our friendly Customer Service team on 0800 999 0400 should you have any further queries.

      Kind Regards,

      Lifeline24

  3. I don’t understand how one can respond if one is nowhere near the base unit. Are a microphone and speaker located within the alarm on one’s person?

    • Hello Gill,

      Thank you for your comment.

      The alarm base unit is a very loudspeaker and a sensitive microphone. Depending on where the user is in the property, they should be able to communicate over the base.

      In the event that the alarm user cannot be reached over the base, we will call back on their home number or mobile number. If we cannot reach the user at all we will assume it is an emergency and call through the contact list.

      As long as the alarm is activated our Alarm Response team will follow this up until they receive verbal confirmation that the user is safe.

      If you feel it is very important for the user to be able to communicate over the pendant we do provide an upgraded GPS alarm which you can view here:https://www.lifeline24.co.uk/gogps-alarm/

      Please let us know if we can be of further assistance.

      Kind Regards,

      Lifeline24

  4. Is there an alarm that activates when we don’t know we need help. I.e. in a fit etc
    There was one called ManDown app which activated if you didn’t move your phone for a pre arranged period like 10 hours in bed at night.

    • Hello David,

      Thank you for your comment.

      We can supply a range of additional equipment for alongside the alarm system. This includes an epilepsy sensor and a bed sensor. You can find further information about what we can offer here: https://www.lifeline24.co.uk/additional-equipment/.

      Alternatively, you can call our friendly Customer Service team on 0800 999 0400 who can walk you through which plan might be the most suitable for you.

      Please let us know if we can be of any further assistance.

      Kind Regards,

      Lifeline24

    • Hello Angela,

      Thank you for your comment.

      An alarm can be the perfect solution for anyone that would like added reassurance and peace of mind whilst living alone. For more information about how our systems work please visit: https://www.lifeline24.co.uk/personal-alarm-guide/.

      I have also organised for our information to be sent to the email address you have provided.

      Should you wish to discuss this further please call our friendly Customer Service team who can help you to find the best plan for you.

      Please let us know if you require any further assistance.

      Kind Regards,

      Lifeline24

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Lifeline24 Limited, 11 Robberds Way, Bowthorpe, Norwich, NR5 9JF
Lifeline24.co.uk is rated 4.77 based on 5337
Reviews

Arrived very quickly, next day delivery. Easy to install. Had a little trouble getting the wrist operation up and running, but staff very helpful on the helpline. Gives brother and I peace of mind that if Dad were to have a fall we would be notified quickly.

Arrived very quickly, next day delivery. Easy to install. Had a little trouble getting the wrist operation up and running, but staff very helpful on the helpline. Gives brother and I peace of mind that if Dad were to have a fall we would be notified quickly.

Very quick free delivery,and easy to set up.Now have peace of mind should my Mum need help.

Very quick free delivery,and easy to set up.Now have peace of mind should my Mum need help.

Prompt delivery , easy set up and excellent service.It’s given me more confidence knowing that help is only a call away for my Mum, especially when she is very isolated in the pandemic.

Prompt delivery , easy set up and excellent service.It’s given me more confidence knowing that help is only a call away for my Mum, especially when she is very isolated in the pandemic.

Prompt delivery, easy set up and efficient and courteous staff when testing

Prompt delivery, easy set up and efficient and courteous staff when testing

Fantastic service. Couldn’t ask for more. I know first hand how good the service is as my dad had a fall and within minutes lifeline had called for an ambulance and had notified me about it. Lifeline then called me back to check on how my dad was. Very happy to have this for both my parents.

Fantastic service. Couldn’t ask for more. I know first hand how good the service is as my dad had a fall and within minutes lifeline had called for an ambulance and had notified me about it. Lifeline then called me back to check on how my dad was. Very happy to have this for both my parents.

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