Contact Us

We're Open 7 days a week!

The best way to contact us is to telephone our customer service team. Call 0800 999 0400 today for more information about our Telecare Alarm service.

Our sales team are available during the below office hours:

Monday to Friday - 8am to 10pm
Weekends - 9am to 5pm

Please note, the above hours are for our sales team only. Our expert Care Team are available 24 hours a day, 365 days a year.

Alternatively you can complete our contact form to the left and our sales team will be in touch with you shortly.

Lifeline24 Address

Lifeline24 Limited
3 Longs Business Centre
232 Fakenham Road
Taverham
Norwich
NR8 6QW

Contact Summary

Phone: 0800 999 0400
Email: info@lifeline24.co.uk
Fax: 01603 343224

You can also contact Lifeline24 through our
Facebook or Twitter pages.

The best way to contact us is to telephone our customer service team. Call 0800 999 0400 today for more information about our Telecare Alarm service.

Our sales team are available during the below office hours:

Monday to Friday - 8am to 10pm
Weekends - 9am to 5pm

Please note, the above hours are for our sales team only. Our expert Care Team are available 24 hours a day, 365 days a year.

Alternatively you can complete our contact form above and our sales team will be in touch with you shortly.

Lifeline24 Address

Lifeline24 Limited
3 Longs Business Centre
232 Fakenham Road
Taverham
Norwich
NR8 6QW

Contact Summary

Phone: 0800 999 0400
Email: info@lifeline24.co.uk
Fax: 01603 343224

You can also contact Lifeline24 through our
Facebook or Twitter pages.

EXCELLENT

4.81 Average

1178 Reviews

Kay Wilson

All staff polite,courteous and very helpful. Very pleased with the service.

Posted 1 day ago

Anonymous

Enabled me to relax having looked after my aunt and then left her on her own again two weeks after her hip operation.

Posted 1 day ago

Dorothy

My neighbours, although very willing are often away, and so it is comforting to know that help will always be at hand.

Posted 2 days ago

Anonymous

Thankyou so much for your help with setting up the Lifeline 24 for my Mum. I now feel much more confident when I am unable to be with her to know that you are there if she needs help.This has also given her more confidence. Once again many thanks.

Posted 3 days ago

Anonymous

My daughter's feel so much happier that if I need help it's at the end of the phone.Plus they will be contacted immediately.

Posted 6 days ago

Sean

Very helpful and friendly staff who were reassuring and professional

Posted 6 days ago

Eva Jones

I found communications with them answered promptly

Posted 1 week ago

Anonymous

Thank you very much for the really helpful over the phone advice and information I was given prior to making the purchase on behalf of my parents. All representatives I spoke to handled my queries and order extremely well. To speed up the registration process, I completed the information form online rather than return the forms included with the alarm. When using your website online service for this, it would have been really useful to have been able to print off the completed form for my records. Not only would it have been reassuring to be able to go back through all the pages to check I had made no typo errors before submitting but also to keep as a hard copy for when I need to make any amendments to the information in the future. I was able to obtain a copy by speaking with a Lifeline representative who organised for me to be emailed a copy. The alarm is now all set up and live which was extremely easy to do and was answered very quickly when doing the range tests. I am sure we all now have peace of mind that my parents have this system in place.

Posted 1 week ago

Avril

Matt explained everything regarding Lifeline.Answered all questions I raised.Very polite at all times.Thank you Matt.

Posted 1 week ago

Colin

efficient, did what it says on the tin

Posted 1 week ago

Rita Charlwood

Safe in my daily routine

Posted 1 week ago

Anonymous

Alarm arrived quickly as promised. Worked perfectly when tested. Helpful staff. I now have peace of mind when mum is alone knowing help is at hand if necessary.

Posted 1 week ago

Jillian

Excellent service, easy set up and test, helpful staff

Posted 1 week ago

Anonymous

I was very impressed by the helpful and rapid service with clear instructions. It will allow my family piece of mind in the event of an emergency. I would recommend this product without hesitation.

Posted 2 weeks ago

Anonymous

Product arrived very quickly and was easily installed. When I pressed the red button by mistake some days later, the response was quick and understanding

Posted 2 weeks ago

Mr Otway

Extremely quick, good and efficient service, I was most impressed ,ever one friendly and reassuring.

Posted 2 weeks ago

Anonymous

Peace of mind knowing dad can have a degree of independence and I can relax knowing he is only a touch of a button away

Posted 2 weeks ago

Lynne

I phoned Lifeline to make my order which was easily and effeciently dealt with. Paper work was sent to my email address, for me to fill in contact details; which were acknowledged promptly. In less than 24 hours the personal alarm and phone box had arrived. We were able to set this up for mum without any problems and the tests were carried out with ease. She has happily adapted to wearing an alarm and we sleep a little more easily knowing if she has another fall, help is available 24 hours!

Posted 2 weeks ago

Mrs Thomson

So straight forward, clear and simple advice and easy to set up the alarm - couldn't have asked for anymore. Many many thanks I now have peace of mind in respect of my mothers' safety

Posted 3 weeks ago

Gordon Evans

Simple to set up and very good service

Posted 3 weeks ago

Anonymous

Although, being technically illiterate, it took a while to plug everything in the right places, it is so good to feel secure. Every communication I've had with you has been helpful and courteous. Thankyou

Posted 3 weeks ago