Contact Us
- Phone: 0800 999 0400
- Sales Team: 0800 030 8999
- Email: info@lifeline24.co.uk
- 11 Robberds Way
Bowthorpe, Norwich
NR5 9JF
The elderly, frail and disabled are most at risk from falls. In fact, according to the NHS, around one in three adults over 65 who live at home will have at least one fall a year. The Lifeline Vi Alarm Unit provides these people with 24/7 help and support!
The Lifeline Vi Alarm Unit has been manufactured by leading Telecare manufacturer Tunstall and is full of the latest technology. Having the Lifeline Alarm in your home can help to improve your confidence and bring peace of mind to the entire family. With our alarm, you will always have somebody to call in an emergency.
Not only is the Lifeline Vi Alarm modern and discreet, it’s also very easy to use and simple to set up:
Push the red button if you require any help or assistance. You can also press the red button on your pendant. This will send an alert to our Response Team, who will then send you the help you need.
The Lifeline Vi Alarm includes a loudspeaker, which the Response Team will use to communicate with you in an emergency. It's loud enough to be heard from another room.
A built-in microphone will allow you to speak with the Response Team when you need help. You'll be able to tell them what has happened and they will respond by sending help to your home.
The green button allows you to cancel alarm calls, but do not feel the need to use it. If you raise the alarm accidentally, please just wait for the Response Team to answer and then let them know you are okay.
Please do not press this Home/Away button unless a member of our Response Team asks you to. It's generally used with additional equipment like bed sensors.
In the event of a power cut, this back-up battery will kick in. The battery has a 40-hour charge and will automatically recharge itself once power has been restored to your home.
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect the alarm to the power & telephone socket before pressing the red button to test.
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.
"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."
"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."
"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."
"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."
"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."
"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."