Lifeline Response Team Member Nicky

Case Study: Meet Our Lifeline Response Team – Nicky

We’re back with another Meet The Lifeline Response Team Case Study. This time, we’re talking to Nicky, one of the many call handlers who answer your alarm calls and get you the assistance you need. We’ve asked Nicky a few questions to help you get to know the people on the other end of the […]

Team Member Megan

Case Study: Meet Our Lifeline Customer Service Team – Megan

Meet our Lifeline Customer Service Team in this special Case Study. Today we are speaking to Megan, who is one of the many call handlers who answer your queries and assist you with your alarm account. We asked Megan a few questions about working in our Lifeline Customer Service Team to give you a look […]