Installing Your Lifeline Alarm
We strive to make the alarm ordering and installation process as painless as possible. The alarm unit is pre-programmed and there's no need for installation engineers. We find that almost all of our customers are able to set up their own alarms at home in just a few minutes.
In just three easy steps you can have your personal alarm up and running within 24 hours. The alarm will be delivered to your door on the next working day. You will receive the alarm base unit (pictured left) and the red button pendant (pictured above) and a small selection of cables.
Installing Your Lifeline Alarm
We strive to make the alarm ordering and installation process as painless as possible. The alarm unit is pre-programmed and there's no need for installation engineers. We find that almost all of our customers are able to set up their own alarms at home in just a few minutes.
In just three easy steps you can have your personal alarm up and running within 24 hours. The alarm will be delivered to your door on the next working day. You will receive the alarm base unit (pictured left) and the red button pendant (pictured above) and a small selection of cables.
STEP 1
Plug the transparent end of the telephone cable into the socket labelled 'LINE' on the back of the Lifeline Alarm, with the other end connected into the master telephone socket in the property.
STEP 1A
If there's an ADSL filter, unplug the telephone from it and plug the white end of the telephone cable into the 'Phone' socket on the filter. Next, plug the transparent end into the socket labelled 'LINE'.
STEP 2
Plug the short white telephone adaptor into the socket labelled with the telephone symbol on the back of the alarm unit. Now you can plug your telephone (or splitter) into the adaptor.
STEP 3
Plug the black mains cable into the socket labelled 'DC' on the back of the alarm unit. Finally, plug the other end into your mains power socket. Make sure your mains power is switched on!
The alarm installation is quick and easy, taking only a few minutes of your time. Once the alarm is connected and you've submitted your new customer forms you will need to complete a test call. The test call will ensure the Lifeline Alarm is set up correctly and connects to our monitoring centre.
For more detail, watch the video above or you can give our friendly customer service team a call on 0800 999 0400.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
VAT Exclusive Prices
*Applicable to over 90% of customers
*VAT exclusive prices relate to individuals who are VAT exempt - they make up over 90% of our customers. Users qualify for VAT relief if they can state that they have a long-term physical or mental impairment including, but not limited to: Hypertension (high blood pressure), arthritis, dementia, COPD, epilepsy, hearing impairment, visual impairment, walking difficulty, a terminal illness and many more. You can find out more by clicking here. If you have no long-term health conditions, you must pay VAT at 20% as shown below.
