Contact Us
- Phone: 0800 999 0400
- Sales Team: 0800 030 8999
- Email: info@lifeline24.co.uk
- 11 Robberds Way
Bowthorpe, Norwich
NR5 9JF
We provide an affordable, life-saving OAP personal alarm service across the United Kingdom. Our service offers peace of mind to thousands of alarm users and their families every day. We provide 24-hour care and support with minimum intrusion.
The OAP personal alarm service is designed to help elderly people to continue living safely and independently at home. Our team will program your Lifeline alarm before it’s dispatched to you. This means that the installation of the system is quick and easy. You can do it yourself or ask a loved one to assist you.
Simplicity and speed are key to the OAP personal alarm service. Our UK-based Response Team will answer your alarm calls within seconds and before you know it, help will be on its way to you.
All alarms also come with free next-working-day delivery, so you could be set up and covered within 24-hours of placing your order. The OAP personal alarm is also designed to help:
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you've joined our service, you'll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
Want to find out more information about our Lifeline Pendant Alarms? Take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.
You’ll receive a stylish pendant alongside your OAP personal alarm unit. The device, also known as the MyAmie Pendant, can be worn around your wrist or neck. Both attachments come with the pendant, so it’s down to your personal preference.
The pendant can be worn throughout your home and outside in the garden. It’s waterproof, so you don’t need to worry about taking it off when you get in the shower or bath. A range of up to 100 metres means that it’ll also work if you trip outside.
If you need help simply press the red button. This will raise an alarm with our Response Team, who will respond instantly.
Alongside the OAP personal alarm equipment, you’ll also gain access to our highly-trained Response Team. They are available 24/7, all year round, to ensure that you can always find help.
The Response Team will guide you through your test call each month and will respond within seconds of you raising an alarm. They’re ready to deal with any emergency situation and will assess the situation in order to take appropriate action.
They’ll contact your loved ones, friends and/or neighbours and ask them to attend urgently. The emergency services are also called if you require medical attention.
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect the alarm to the power & telephone socket before pressing the red button to test.
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.