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Frequently Asked Questions

Please see below for our most frequently asked questions, arranged by category.

About Our Alarms

Do you have questions about joining Lifeline24? Check out some of the most frequently asked questions about the Lifeline24 personal alarm service.

Ordering

Do you have questions about ordering a Lifeline Alarm? Please our answers to the most frequently asked questions about ordering a Lifeline Alarm.

Installation

Do you have questions about installing your Lifeline Alarm? Please see our answers to the most frequently asked questions about installing your Lifeline Alarm.

Using The Lifeline24 Alarm

Do you have questions about using your Lifeline Alarm? Please see our answers to the most frequently asked questions about using your Lifeline Alarm.

Have A Different Question?

If you can’t find the answers you are looking for in our FAQ Section, don’t worry; there are lots of other ways you can find out the answer. You can give our friendly customer service team a call on 0800 999 0400 – our UK-based Customer Service Centre is open 24 hours a day, 7 days a week! Just like our Monitoring Centre!

Customer Service Team

Our Customer Service Team are available 24/7, simply call us on
0800 999 0400.

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Sales Team

To discuss the benefits of a Lifeline24 alarm, call our Sales Team on
0800 030 8999.

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Live Chat

Chat to an advisor by clicking the button below.

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Alarm Guide

Take a look at our in-depth personal alarm guide.

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Want to order your alarm or have a question? Get in touch!