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Care Homes

Lifeline24 can provide high quality, cost-effective telecare systems for care homes. For the most efficient service, we provide the latest plug and play systems that are quick and simple to install and work straight out of the box. For larger installations or those with specific requirements, we can offer help where needed. Please contact us prior to installation so we can offer the best solution.

Dedicated Account Manager

We will provide you with a representative who will manage your account and provide support with your day-to-day requirements. You will have:

  • A dedicated account manager with responsibility for supporting the relationship.
  • Timely reviews of the relationship to ensure quality and service are maintained at the highest levels.
  • Access to a wider support team to ensure there is always someone on hand to offer help.

Monitoring Options

We offer a variety of options to suit your individual needs, regardless of your current setup. We can even help you arrange a system from scratch. Our 24-hour Alarm Response Centre has received Platinum Accreditation from the TSA. All our staff are trained to the highest standards and we are able to provide an immediate response 365 days a year.

Dedicated Account Manager

With your dedicated account manager, you can amend and update individual or group details as and when you need to. Also included in our service is a Bi-Annual Data Check, which helps us ensure we always have up-to-date information for your clients. Communication is key in our sector, so our lines will always be open.

Simple To Change Users

Change is constant, especially in care. In such a busy environment, we have made our service as flexible and straightforward as possible when it comes to changing alarm users. Simply give us a call and we will handle the rest!

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!