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Carelink Alarm

Are you living alone? Perhaps you just want an extra layer of support at home. A Carelink Alarm from Lifeline24 will allow you to stay independent in your home for longer. We provide 24-hour support to the whole of the UK with our personal alarms for the elderly.

Lifeline24's aim is to support elderly people across the UK and Ireland and help them to continue living independently and comfortably in their own homes. With an award-winning Response Team available 365 days a year, you can rest assured that help is on hand whenever you activate your Lifeline24 alarm.

Having a Carelink alarm means help will be available 24/7, 365 days a year.

Our alarms provide peace of mind to both the user and their loved ones – but don’t just take our word for it. Our customer reviews highlight just how important the Lifeline alarm service is. The personal alarm is designed for:

  • Elderly, frail and disabled people.
  • People living by themselves.
  • People with a high risk of having a fall.
  • People with a long-term illness or medical condition.

Installing the Lifeline Alarm is quick & easy

The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!

Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.

Once you've joined our service, you'll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.

Want to find out more information about our Lifeline Pendant Alarms? Take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.

A KEYSAFE WORKS GREAT Alongside a Carelink Alarm From Lifeline24...

A keysafe is a secure metal box that can be attached to the exterior wall of your home. You can store spare keys inside the keysafe, behind a secure combination lock. The key safe features a security code system whereby only code holders can access your keys. This is so much safer than hiding spare keys under plant pots or doormats.

At Lifeline24, we offer a range of keysafes which work brilliantly alongside the personal alarm. You can share your keysafe code with your emergency contacts so they can enter your home to help you in an emergency. You should also share your code with the Lifeline24 Response Team. If we ever need to call the emergency services on your behalf, we’ll be able to pass the code on to them.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!