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Affordable, life-saving personal alarm plans for the elderly, frail, and disabled from just 32p per day

24/7 peace of mind with monthly and annual plans starting at just £12.99

Affordable, life-saving personal alarm plans for the elderly, frail, and disabled from just 32p per day

24/7 peace of mind with monthly and annual plans starting at just £12.99

Order Now

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Who Is The Lifeline Alarm Service For?

At Risk of A Fall

The alarm is ideal for people of any age who suffer from a medical condition or disability. It's particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure, and osteoporosis.

Medical Conditions

People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit Lifeline24 IE if you are in the Republic of Ireland.

Elderly, Frail & Disabled

The Lifeline Alarm Service has been designed specifically for elderly, frail, and disabled people in the UK. It aims to give people the reassurance and confidence they need to live safely and independently in their own homes.

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"Lifeline24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Lifeline24 is rated Excellent
4.73 Average rating
6490 Reviews
  • DAVID B.

    Verified Customer

    I was sent the wrong alarm [ wrist watch instead of pendant] . A quick phone call on Saturday and the matter was quickly resolved and my correct alarm arrived on Monday morning . very speedy service

    United Kingdom, 7 hours ago
  • Sylvia P.

    Verified Customer

    Very pleased with Lifeline. Feel much safer and there is an excellent response to calls. Thankyou.

    Whitby, United Kingdom, 1 day ago
  • Jane W.

    Verified Customer

    Excellent Fast efficient delivery and set up. Very reassuring ow my father has this device

    Alnwick, United Kingdom, 2 days ago
  • Zena C.

    Verified Customer

    It is very helpful to know that I can get help when I need it.

    Peterborough, United Kingdom, 3 days ago
  • Kathleen W.

    Verified Customer

    Charging was easy and the Response was clear and helpful.Having a choice in how to wear the pendant suits individual choice. Being able to contact the Response team without using a base unit is a great convenience. I have always found Customer Services most helpful.

    United Kingdom, 3 days ago
  • Trevor P.

    Verified Customer

    Make my walking much easier…… Thank you Trevor

    "", 3 days ago
  • Mrs P S.

    Verified Customer

    Very easily installed and up and working within minutes. Tested the system with the staff who were efficient and courteous. So happy with Lifeline and gives peace of mind for myself and my family.

    Southport, United Kingdom, 4 days ago
  • Anonymous

    Verified Customer

    More complicated to set up than led to believe. Cut off on one of my phone calls a bit disconcerting.

    Ilford, United Kingdom, 4 days ago
  • Brett L.

    Great service; quick delivery: better than expected!

    5 days ago
  • Anonymous

    Verified Customer

    Early days as yet but friendly, helpful sales staff and prompt delivery. Fairly easy to set up but needed assistance as mum has Virgin phone & internet. Would be good if that was covered in the set up manual but customer service chap was very good at explaining. All tested and mum has the fall detector on her wrist so, so far so good! Much needed peace of mind that she will get prompt support if she falls again.

    Paignton, United Kingdom, 5 days ago
  • Michael H.

    Verified Customer

    Lifeline 24 gives excellent reliable service at all times I live on my own and the system is very reassuring

    Beaminster, United Kingdom, 6 days ago
  • Janet P.

    Verified Customer

    Having had mine for several years it started to not work properly and it was replaced without question, arriving the next day. Very happy with service.

    Hebburn, United Kingdom, 6 days ago
  • Paul C.

    Verified Customer

    Fantastic service, very fast delivery and easy to set up. Highly recommended

    Ellesmere Port, United Kingdom, 6 days ago
  • Jenifer H.

    Verified Customer

    Quick and efficient service.

    "", 1 week ago
  • Gabriella J.

    Verified Customer

    So far so good. I purchased this for my mother whose 81 and with a lot of health issues and is prone to fainting which could be bad for her. I have recently started working and although here with her at Evenings and weekends when I am at work I won't be. The alarm was very easy to install and simple to follow and the staff were very polite with my mother and prompt. They tested the system in the garden as she loves her gardening and it pick up mum as well. So far so good.

    "", 1 week ago
  • Carmel G.

    Verified Customer

    Easy and quick set up and helpful staff giving me peace of mind in difficult times Thank you

    Barry, United Kingdom, 1 week ago
  • Thomas S.

    Verified Customer

    Equipment up & running within 24 hrs

    Chelsea, United Kingdom, 1 week ago
  • Geoffrey W.

    Verified Customer

    Staff very friendly and helpful and do a very fantastic job

    1 week ago
  • Sylvia D.

    Verified Customer

    I have only had my Lifeline a few days. I was in the garage and the phone went, I walked, slowly, from the garage to the main room where a phone is sited and as I went to pick up the phone a lady said, ''hallo, are you alright ? '' Or something like that, I cannot remember. But it was not the grandaughter I spoke to but one of your ladies. How brilliant was that. I am afraid I did not realise at the time, and may have appeared somewhat rude, but I had the granddaughter speaking to me as well. I did phone you later to say how good that felt. Many thanks, and I do not regret joining your good offices.

    Gillingham, United Kingdom, 1 week ago
  • David J.

    Verified Customer

    I was very impressed with the service I received and the advice given regarding getting set was amazing. I was in a difficult situation requesting the alarms and your team helped dramatically. I would like to say a huge thank you in a time of need and would highly recommend your support and service.

    United Kingdom, 1 week ago

Joining the Lifeline personal alarm service is quick and simple!

1

Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.

2

Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.

3

Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.

4

You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

How does the Lifeline Alarm service work?

With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist, or around your neck like a necklace.

Step 1 - Wear Your Pendant

Wear your stylish pendant around your wrist, neck or on your keychain.

Step 2 - Call Help When Needed

If you feel unwell or suffer a fall, simply press the button on your pendant to raise the alarm.

Step 3 - Response Team Assessment

Our UK-based Response Team will respond immediately to assess your situation, before taking the appropriate action.

Step 4 - Action Taken

If needed, the Response Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Response Team if they are required.

Using Your Pendant

Your pendant can be worn at all times, including in the bath or shower, as it is waterproof. Your pendant will also work outside in the garden, as it has a range of up to 100 metres.

Instant Response In The Click Of A Button

When you press the red button on your MyAmie Pendant, our Response Team will speak to you and arrange the assistance you need. They'll call your emergency contacts and, if needed, the emergency services to come and help you.

If paramedics are called, we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.

Compare Our Plans

TSA-Accredited 24/7 Response Team

Once you join the Lifeline Personal Alarm service, you will have access to our expert Response Team, who provide a platinum level of service. Our UK-based team will monitor your alarm 24/7 to ensure that you always have help available at the touch of a button.

Our Response Team has been accredited by the Telecare Services Association. Day or night, they'll be on hand to support you.

Find Out More

Recommended By Healthcare Professionals

The Lifeline Alarm service comes highly recommended by carers, occupational therapists, nurses, and doctors throughout the UK. We welcome referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones.

If you wish to refer somebody for a personal alarm, please complete our referrals form and we'll be in touch.

Order Now

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee

Want to order your alarm or have a question? Get in touch!