Should you need help and press your Lifeline Alarm Pendant, one of our highly trained response staff will answer the call straight away. The Care Team will talk to you through the alarm base unit to determine the level of response that you need. Our friendly staff will pass relevant information to paramedics should we need to call them. This may include medical history, allergies and important prescriptions to ensure that customers receive the best possible medical care when help arrives.
Recommended by Healthcare Professionals
Our Personal Alarm service is continually recommended by professional carers, occupational therapists, nurses and doctors throughout the UK, who demand a reliable tele care service for their patients. We welcome orders from family or friends who wish to buy a Lifeline Pendant Alarm for loved ones to improve their independence and allow them to stay in their own home.
Don’t forget a key safe!
If we need to call a paramedic, how will they get in?
A key safe is a secure metal box that can be attached to the exterior wall of a property. Inside, the owner keeps a spare key to their home. On the front of the key safe is a panel used for entering a code. The key safe can only be opened by someone who knows the programmed code.
Key safes are particularly useful for elderly or disabled people using a Lifeline alarm and pendant. In an emergency situation we can provide the paramedics with the key safe details before they even arrive at the scene, allowing them to gain access to the property immediately without causing any damage. The minutes, or even seconds, saved in a situation like this can mean everything.
“I heard about Lifeline on Radio 2 and as my mum lives in Stockton and I’m 100 miles away, it was just the perfect soution.” – Jennifer Bolton, in Huddersfield
“I put off getting a Lifeline for a while because I thought it was just an alarm for an old person and being 31, I didn’t think I needed one! I am so content now I have one because if I do have a fit, help is there.” – Kerrie Lumley, in Wiltshire
“Our Lifelines are a god send. June fell in the garden when I was at the doctors. She pressed her SOS Necklace and our daughter arrived within 10 minutes.” – Mr & Mrs Ashton, in Norwich
“When I got ill, I was afraid to be at home alone. My medical alarm really boosted my confidence. Thank you so much Lifeline” – Florence Piper, in Cardiff
“My Uncle’s Lifeline24 alarm has helped him stay in his home for much longer than would otherwise be possible. The people on the other end of the loudspeaker are so reassuring and patient.” – Connie Woods, in Cornwall
“I ordered my dads Lifeline online and it arrived the next day as promised. The whole process was very simple and straightforward.” – Mr. Mullins, in Harrogate
Lifeline Case Study – Peter Johnson
Peter Johnson, from Norfolk, purchased a personal alarm from Lifeline24 due to the concerns of his son and his closest friend.
Since the alarm was installed Peter’s self-confidence has been given a real boost and he says that not only has his worries disappeared, but he also feels so much safer with the system in his home.
Lifeline home alert systems for the elderly provide peace of mind for the whole family. Peter’s son will vouch for that!