The setup guide didn’t match the product. Ie it said to press the big red button that isn’t on the wrist band. However customer service on the phone was prompt, and explained all the step we needed to go through to test the alarm.

Very helpful and friendly people to deal with.

I purchased the pendant that plugs into the main not the telephone, it worked well. Then I tried the gps pendant the first one didn’t work and the second pendant was not much better it only worked well at home this was due to our patchy signals. . Both those have been returned.

Feel very safe and confident after a fall

Very impressed great service. Lovely people answering it very helpful. Now feel safe and secure

Dear Sirs, I am extremely pleased with my Lifeline fall detector. I had to return part of it but have had it very quickly replaced by your very polite helpful staff who also guided me through the programming. Thank you, Julia Platts

Looks good. Gives confidence but have lost book of instruction . Could you send me another one please.

Very friendly and extremely helpful polite service Well done to you all and thank you so much, I now feel my dad is in safe hands should he need help in an emergency and we are not around, what a wait off our shoulders. Thank you all

This is for my 88 year old Mum and it’s given me great peace of mind. Staff are very helpful and reassuring.

Very very helpful on the telephone setting this up. Thank you very much, will recommend to others

I am very pleased with the Lifeline 24. I have extremely sensitive itchy skin and was a bit concerned that it would aggravate this but in fact it is very comfortable on my wrist and very lightweight so that I am quickly getting used to it and after only a week hardly notice that it is there.

I had a bad fall in the garden and couldn’t get up It left me tromotised and I lost my confidence The lifeline has restored my confidence Many thanks Catherine

Good service. Efficient, helpful and polite.

very helpfull. not needed it yet, but confident it will be first-class assistance

Set up was easy . The alarm was tested . Reception was clear. Product is reassuring.

Reassuring

My family all feel happy that I will be safer with your help. The pendant is much better looking than than others and easy to wear and re charge. Thanks for your assistance when purchasing it.

I am getting used to wearing the Lifeline pendant and find it very comfortable. A recent review with the Rheumatology Comnsultant who said how sensible it was to purchase the device.

Quick service easy to install and test . With choice of round the neck or wrist. It makes me feel safer .