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Don't forget your smoke detector linked to your Lifeline Alarm.
Joining the Lifeline personal alarm service is quick and simple!
Order your Lifeline Alarm on our website or over the phone and receive free next day delivery.
Step 1: Order
Order your Lifeline Alarm on our website or over the phone and receive free next day delivery.
Step 2: Plug-in
Connect the alarm to a telephone socket and a power socket, before pressing the red button to test.
Step 3: Test
The Monitoring Centre will answer your test call and will make sure everything is working perfectly.
Step 4: Peace of Mind
How does the Lifeline Alarm service work?
With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist or around your neck as a necklace.
Your pendant can be worn at all times, including in the bath or shower, as it is waterproof. Your pendant will also work outside in the garden, as it has a range of up to 100 metres.
Wear the stylish MyAmie Pendant around your wrist or around your neck.
The Care Team will respond immediately to assess your situation, before taking the appropriate action.
If you feel unwell or suffer a fall at home, or in the garden, simply press the red button on your MyAmie Pendant.
If needed, the Care Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Care Team if they are required.
Wear the stylish MyAmie Pendant around your wrist or around your neck.
If you feel unwell or suffer a fall at home, or in the garden, simply press the red button on your MyAmie Pendant.
The Care Team will respond immediately to assess your situation, before taking the appropriate action.
If needed, the Care Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Care Team if they are required.
Who is the Lifeline Alarm service for?
The Lifeline Alarm service has been designed specifically for the elderly, frail and disabled, to ensure that they can live safely and independently in their own home.
The system is also recommended for people of any age who suffer from a medical condition or disability. The alarm is particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure and osteoporosis.
People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit Lifeline IE if you are in the Republic of Ireland.
Who is the Lifeline Alarm service for?
The Lifeline Alarm service has been designed specifically for the elderly, frail and disabled, to ensure that they can live safely and independently in their own home.
The system is also recommended for people of any age who suffer from a medical condition or disability. The alarm is particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure and osteoporosis.
People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit Lifeline IE if you are in the Republic of Ireland.
Join our Personal Alarm Service for just 32p per day
More people are joining our life-saving personal alarm service each day. For as a little as 32p per day, you will receive:
- 24/7 support from our TSA Accredited Care Team. Providing platinum care 365 days a year
- Increased independence and security in the comfort of your own home
- The most affordable, private personal alarm service in the UK
- Peace of mind for you and your loved ones
- The comfortable, discreet and waterproof MyAmie Pendant
Join our Personal Alarm Service for just 32p per day
More people are joining our life-saving personal alarm service each day. For as a little as 32p per day, you will receive:
- 24/7 support from our TSA Accredited Care Team. Providing platinum care 365 days a year
- Increased independence and security in the comfort of your own home
- The most affordable, private personal alarm service in the UK
- Peace of mind for you and your loved ones
- The comfortable, discreet and waterproof MyAmie Pendant
TSA Accredited Care Team
Once you join our Lifeline Personal Alarm service, you are connected to our highly-trained Care Team who provide a platinum level of service to all Lifeline24 users. Our team monitor your alarm 24 hours a day, 365 days a year to make sure that you always have help available at a press of a button. Day or night, our team of experts, who have been accredited by the Telecare Services Association, are on hand to support you at home.
Recommended by Healthcare Professionals
Our Lifeline Alarm service is highly recommended by carers, occupational therapists, nurses and doctors throughout the UK. We welcome patient referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones. If you wish to refer somebody for a personal alarm, please complete our referrals form and we’ll be in touch.
Instant Response in a Click of a Button
When you press the red button on your MyAmie Pendant, the Care Team will respond and determine what help you need. They will then arrange for the assistance you need, either using your emergency contacts or the emergency services. If paramedics are called we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.
VAT Exclusive Prices ? Most users qualify for VAT exemption. To qualify, the user must state they have a long term physical or mental impairment which has a negative effect on their day-to-day life. Examples include hypertension or diabetes. To find out more, click here. VAT inclusive set-up fee is £42. The 3 months free offer is based on the saving made on Annual Plan compared to the monthly fee over 12 months. Any discounts are an introductory offer and do not apply after the initial 12 months. Standard price for the Annual Plan, not including the one off set up fee is £154 (£184.80 VAT inc.) and £14.49 (£17.38 VAT inc.) for the Monthly Plan.
*Applicable to over 90% of customers.
Read what our customers have to say
I was first struck by the immediate polite voice at the end of the line. Calm, pleasant, professional! The whole experience was easy and systematic and my mum now has the support she needs.”- John Kimbrey
Fast delivery within 12 hours, ready for my return from hospital. Easy to set-up and to wear, plus it gives me and my family peace of mind that I am safe. I recommend Lifeline very highly to all.” - Kathleen Brooks
Everything was well packaged and arrived safely. In fact, this morning, after 24-hours at home, my mum had a fall and had to use the Lifeline, so I know that it works brilliantly. They called me, and an ambulance took my mum to hospital.” - Louise
My experience with Lifeline has been positive. The staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may not be savvy with technology.” - Mr Smith
So straight forward, clear and simple advice and it's easy to set-up the alarm. I couldn't have asked for any more. Many, many thanks, I now have peace of mind in respect of my mother's safety.” - Mrs Thomson
A very efficient company to deal with. They promised next day delivery and that’s what happened. The alarm means my mum is safe, which makes me feel a lot more settled. Thank you for a brilliant service.” - Marianne Betteridge
Lifeline Case Study - Peter Johnson
Peter Johnson, from Norfolk, joined our Lifeline Alarm service following concerns shared by his son and his closest friends.
Since his personal alarm was installed, Mr Johnson’s self-confidence has been given a real boost, with his worries now in the past. In his case study, Mr Johnson says that he feels much safer with the alarm in his home:
“It’s a great boost to your self-confidence, and I feel much safer. It’s like having somebody there in your home and even though you can’t see them you just know that they are there waiting to help – it is brilliant.”
Having a personal alarm installed at your home can provide peace of mind for the whole family, something that we’re confident Mr Johnson’s son will agree with!
Lifeline Case Study - Peter Johnson
Peter Johnson, from Norfolk, joined our Lifeline Alarm service following concerns shared by his son and his closest friends.
Since his personal alarm was installed, Mr Johnson’s self-confidence has been given a real boost, with his worries now in the past. In his case study, Mr Johnson says that he feels much safer with the alarm in his home:
“It’s a great boost to your self-confidence, and I feel much safer. It’s like having somebody there in your home and even though you can’t see them you just know that they are there waiting to help – it is brilliant.”
Having a personal alarm installed at your home can provide peace of mind for the whole family, something that we’re confident Mr Johnson’s son will agree with!
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